Hours: 8:30-5 M-F (must be available 8-4:30 for Epic training)
Type: temp to potential hire
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits
- Coordinates and maintains providers’ master clinical schedules
- Submits referrals for specialty appointment requests
- Obtains intake information from patient and referring physician’s offices.
- Schedules Radiology tests
- Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results.
- Schedules infusion related services utilizing Epic scheduling support system
- Triages and manages high volume of patient telephone calls, utilizing superb customer service skills.
- Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
- Provides cross coverage for other practice staff members for absences, vacations, etc. and during variations in workflow, as needed
- Performs other duties as assigned
This position involves close interaction with physician staff and fellow members of the clinical center as well as patients with cancer.
SKILLS/ABILITIES/COMPETENCIES REQUIRED: Must be realistic, objective, measurable and related to essential functions of this job.
- Excellent judgment and analytical skills to identify problems and develop solutions effectively
- Problem solving skills
- Independently prioritize tasks and set deadlines
- Excellent organizational and time management skills
- Excellent interpersonal skills
- Ability to work well as a member of a team
- Handle sensitive and confidential issues
How to apply.
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