Pediatric hematology/oncology clinic hiring for senior patient service rep.
Hours: Monday through Friday 8:30am-5:00pm
Type: contract to hire
Location: downtown Boston – no free parking
Job Summary
- Performs administrative functions to support smooth and efficient clinical service and practice operations.
- Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level).
- Make patient appointments and maintain appointment records.
- Assist callers with routine inquiries and triage matters appropriately.
- Process patient billing forms and scan documents to patient medical record (EPIC).
- Acts as “Super User” for scheduling, registration and billing systems. Provides assistance and training to others in these areas.
- May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
- Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
- Additional responsibilities as assigned.
Qualifications
- High School Diploma or Equivalent required
- Office experience 3-5 years required
How to apply.
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