Role: Front Desk Coordinator
Type: Temp-to-perm
Schedule: M-F 8am-5pm with 30-60 minute lunch
Requirements:
- Prior healthcare front desk or back-office experience.
- Ability to consistently deliver excellent service with a patient-care focus
- Excellent communications skills, both verbally and in writing
- Computer proficiency
- High School Diploma or equivalent
Responsibilities:
- Processing Personal Injury Protection (PIP) car insurance for patients.
- Maintain and supervise multiple provider’s schedules (Chiropractor, APRNs, and a Medical Doctor).
- Google spreadsheet skills are essential. This job is heavy in data entry, reporting, and analyzing patient numbers to increase revenue.
- Accounting experience is highly preferred.
- Greet incoming patients and schedule or reschedule their medical or therapy appointments.
- Handle referrals generated by the providers via email to the correct department.
- Provide impeccable patient service and problem resolution.
- Maintain, monitor and generate front desk reports: Monthly, weekly and daily.
- Direct calls to other departments and relay necessary messages to staff.
- Collect patient personal data and insurance information.
How to apply.
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