Sales Operations Analyst
Location:
Danvers, MA
Hours:
- Monday – Friday
- 8:00am – 5:00pm
Responsibilities:
- Reduce lost accounts by diffusing cancellation requests; Meet or exceed sales call activity goals for proactive account retention
- Propose customer solutions that are compliant with appropriate local, state and federal regulations
- Cultivate long-term relationships at all levels of customer organizations and within the Company
- Handle customer complaints efficiently to maintain high satisfaction levels
- Analyze sales data to identify trends, patterns, and opportunities for improvement
- Prepare and present sales reports and dashboards to senior management
- Manage the CRM platform to ensure it supports all aspects of the company’s operations
- Complete vendor registration for new accounts
- Review, validate, and confirm purchase orders
- Process sales orders and submit order confirmation to customer
Requirements:
- Reduce lost accounts by diffusing cancellation requests; Meet or exceed sales call activity goals for proactive account retention
- Propose customer solutions that are compliant with appropriate local, state and federal regulations
- Experience with ERP, preferably Microsoft Dynamics Great Plains
Pay Rate:
- $34 – 36/ hour Depending on Experience
…Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP
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