Clinic hiring for patient service coordinator.
Type: temp to hire
Hours:
Primary Duties & Responsibilities:
- Professionally greet patients and visitors as they arrive to the practice
- Check in patients for their appointments, while confirming and updating demographic and insurance information as necessary
- Perform insurance eligibility and collect all patient co-payments and outstanding balances
- Answer phones, schedule appointments, and manage online portal messages. Efficiently escalate questions or issues to appropriate clinical resources, as appropriate
- Track patient medical records for all alerts including quality measures and communicate to provider as appropriate
- Review patient encounters to determine next steps and schedule all follow-up appointments, specialist visits, and diagnosing testing or imaging, as appropriate
Minimum Requirements:
- High School diploma or equivalent
- 1+ years of experience in customer service or in a related administrative position, any sort of healthcare experience is preferred.
- You appreciate people, care about health, and are energized by building and maintaining strong relationships.
Key Competencies and Skills:
- Strong interpersonal, time management, and organizational skills
- Outstanding customer service skills, positive attitude, and professional appearance
- Knowledge of medical terminology, procedures, diagnoses, and health insurance
- Efficient problem solver
- Adaptable, flexible, and reliable
- Ability to multitask in a fast-paced office environment and work either independently or as part of a team
- Excellent verbal and written communication skills
- Knowledge of computer and relevant software applications
How to apply.
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