Hiring for Phone Triage Registered Nurses (fully on-site!) in Acton, MA.
One for Adult Med and one for Pediatrics.
Temporary role with strong chance of permanent opportunity down the road.
Schedule: Monday thru Friday (8 hours per weekday). Hours will fall between the 7:30am – 5:30pm timeframe.
Pay: $50-$53/hr (based on experience)
Requirements:
- Current Massachusetts licensing and CPR certification required.
- Experience with phone triage in a group practice preferred.
- Electronic medical record knowledge. EClinicalWorks experience a plus.
Responsibilities:
- Triage patients over the telephone. Assesses and evaluates their concerns. This includes screening the illness, advising the patient in home self-care when appropriate and facilitating an office visit with physician when necessary. Responsible to decide and coordinate timeliness of visit i.e., emergency room, urgent, this week, next week, etc.
- Teach patients (and parents/guardians/family members) about diagnosis, treatment, medications and diet. Provides emotional support to patients and parents. Coordinates patients’ needs with all other departments as needed.
- Complete all required paperwork and documents care rendered in all appropriate locations.
- Use the electronic medical record to document patient care and to communicate with providers and other staff regarding same.
- Refill patient prescriptions adhering to principles of safety and medical knowledge.
- Responsible to assist staff members and to stay current with procedures, policies: and protocols.
Maintains patient confidentiality
How to apply.
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