Job Summary
The Knowledge Management & Innovation (KM&I) Strategist plays a lead role in advancing knowledge management, process improvement, and technology adoption across the firm’s specialty practices (including Bankruptcy, Health Law, Public Finance, Real Estate, and Technology & Communications).
This role serves as the primary KM&I resource for these practices and is responsible for driving initiatives that improve how knowledge is captured, structured, and delivered in day-to-day practice. The KM&I Strategist partners directly with practice leadership, attorneys, and cross-functional teams to identify needs, align on priorities, and translate those priorities into practical, scalable solutions.
Working in close alignment with the firm’s broader KM&I function, this role brings a strong operational lens to knowledge and innovation efforts, ensuring that initiatives are clearly defined, effectively coordinated, and successfully implemented. The ideal candidate brings substantial law firm experience, sound judgment, and the ability to operate with a high degree of ownership in a complex, fast-paced environment.
Primary Responsibilities
Knowledge Strategy & Content Management
- Serve as the primary KM&I resource for specialty practices, partnering with attorneys and practice leadership to identify, develop, and maintain key knowledge assets, including forms, templates, checklists, and practice resources.
- Drive organization, accessibility, and usability of practice-specific knowledge within firm systems (e.g., iManage, intranet, KM platforms).
- Support structured approaches to precedent identification, tagging, and reuse.
- Capture matter learnings and practice insights to ensure resources reflect current practice and firm experience.
KM Initiative Execution
- Lead and drive execution of KM&I initiatives across specialty practices, including forms governance, content curation, and knowledge infrastructure improvements.
- Work with stakeholders to clarify priorities, define scope, and translate high-level objectives into actionable initiatives.
- Manage multiple concurrent initiatives, ensuring clear timelines, ownership, and consistent forward progress.
- Bring structure and accountability to initiatives by tracking deliverables, facilitating follow-up, and driving completion.
Technology & Innovation
- Evaluate, pilot, and support rollout of practice technologies (e.g., document automation, AI tools, knowledge platforms) within specialty practices.
- Serve as a strategic intermediary between attorneys and internal teams (Innovation, IT, vendors) to ensure tools align with practice needs.
- Identify opportunities to improve workflows through thoughtful use of technology and process design.
- Support coordination of pilots and new tool evaluations, including stakeholder alignment and feedback.
Process Design & Practice Support
- Identify opportunities to improve how work is performed across specialty practices, with a focus on consistency, efficiency, and usability.
- Develop practical tools (e.g., checklists, playbooks, templates) that support repeatable, effective workflows.
- Surface and address points of friction across people, processes, and systems, and design approaches to improve coordination and effectiveness.
- Support efforts to clarify ownership of key processes and resources across practices and administrative teams.
Training, Adoption & Engagement
- Drive adoption of KM resources and tools through targeted outreach, training, and ongoing support.
- Develop and deliver practical training materials, quick-reference guides, and playbooks tailored to specialty practices.
- Present KM&I updates, resources, and tools at practice group meetings and other forums.
- Partner with Professional Development to align KM&I efforts with onboarding and training initiatives.
Cross-Functional Collaboration & Leadership
- Serve as a connector across specialty practices and administrative teams (Innovation, IT, BD, Research, Practice Management).
- Facilitate alignment across stakeholders by creating shared understanding, clear next steps, and practical decision frameworks.
- Partner with KM&I attorneys and leadership to align specialty practice initiatives with broader firm priorities.
- Act as a trusted operational partner to practice leadership, helping maintain momentum across multiple initiatives.
This role requires 60% in?office presence; 40% remote work is permissible
Qualifications
Experience
- 8–12+ years of experience in a law firm or professional services environment.
- Experience in knowledge management, legal operations, practice support, business development, operations, or related roles.
- Demonstrated success working across functions to drive alignment, improve processes, and implement strategic initiatives.
- Experience managing multiple concurrent initiatives in a complex, matrixed environment.
Knowledge & Technical Fluency
- Strong familiarity with law firm operations and attorney workflows.
- Experience working with core legal and business systems (e.g., iManage, document automation tools, knowledge platforms, AI-enabled tools).
- Working understanding of knowledge management concepts, including forms, precedents, and content organization.
- Experience supporting technology rollout, adoption, or process improvement initiatives.
Skills & Competencies
- Strong execution orientation with the ability to move initiatives forward in ambiguous environments.
- Excellent organizational and coordination skills, with attention to detail and follow-through.
- Strong communication and interpersonal skills, with the ability to engage attorneys and stakeholders effectively.
- Ability to translate complex needs into practical, structured solutions.
- Comfortable operating with a high degree of independence and ownership.
Core Competencies
- Ownership & Accountability: Takes responsibility for driving initiatives forward and delivering results.
- Structured Thinker: Brings clarity and organization to complex, multi-stakeholder work.
- Credible Partner: Builds trust with attorneys and operates effectively as a peer in practice-facing initiatives.
- Connector & Translator: Bridges gaps between people, systems, and priorities to create alignment and forward momentum.
- Adaptable: Able to work across multiple practices with varying needs and priorities.
- Practical & Solutions-Oriented: Focused on delivering usable, sustainable outcomes.
How to apply.
Apply through TopOneHire and we forward your application to the hiring employer. TopOneHire is a publisher and listings platform — we do not screen, interview, or make hiring decisions.