Hours: M-F 8:30-5
Temp through the summer
PRINCIPAL DUTIES AND RESPONSIBILITIES:
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Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits
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Coordinates and maintains providers’ master clinical schedules
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Submits referrals for specialty appointment requests
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Obtains intake information from patient and referring physician’s offices.
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Schedules Radiology tests
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Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results.
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Schedules infusion related services utilizing Epic scheduling support system
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Triages and manages high volume of patient telephone calls, utilizing superb customer service skills.
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Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
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Provides cross coverage for other practice staff members for absences, vacations, etc. and during variations in workflow, as needed
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Performs other duties as assigned
This position involves close interaction with physician staff and fellow members of the clinical center as well as patients with cancer.
SKILLS/ABILITIES/COMPETENCIES REQUIRED: Must be realistic, objective, measurable and related to essential functions of this job.
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Excellent judgment and analytical skills to identify problems and develop solutions effectively
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Problem solving skills
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Independently prioritize tasks and set deadlines
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Excellent organizational and time management skills
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Excellent interpersonal skills
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Ability to work well as a member of a team
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Handle sensitive and confidential issues
Requirements:
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Epic experience highly preferred
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Any sort of medical admin/scheduling experience – this role is almost purely schedule based
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Customer service skills, ideally from food service or hospitality industry
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Strong computer skills a must
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Ability to multitask and work as a team
How to apply.
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