Endoscopy clinic hiring for patient access representatives (one opening in call center, one opening for front desk)
Schedule: M-F either 8-4:30 or 8:30-5
Type: contract to potential hire
Responsibilities:
- Responsible for check in, check out, and phone reception duties and serves as the first point of contact for patient appointments.
- Customer Service
- Maintain a professional, courteous and positive manner during all interactions
- Verify insurance eligibility
- Collect copayments and outstanding patient balances
- Schedule follow up appointments
- Secure prior authorizations, referrals, and appointments for specialty care and testing
- Reconcile daily batch and global processing
- Answer phones and assist patients or route calls to appropriate department
- Answer high volume of calls, accurately taking telephone messages and routing appropriately.
- Entering prescription refills Teamwork
- Work collaboratively with co-workers
- Participate in achieving common goals
- Share knowledge and expertise willingly
- Offer/lend assistance as needed. Communication
- Convey information clearly in writing and verbally
Requirements/Qualifications:
- High School Diploma/GED
- Minimum 1 year of applicable work experience
- Epic preferred
How to apply.
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