Hiring for an Administrative Assistant in Farmington, CT.
Pay rate: $20.90/hour
Hours: Full time, 40 hours per week, Monday – Friday, 8:00 a.m. to 4:30 p.m., 30 minute unpaid meal break
Job Requirements:
-
Experience in a high volume clinical office or hospital call center and scheduling outpatient testing and office visits
EPIC experience preferred - Interpersonal skills; oral and written communication skills
- Ability to speak proper English and to enunciate clearly
- Ability to operate office and communications equipment
- Ability to follow written and oral instructions
- Ability to think and act quickly in emergency situations with judgment and discretion
- Ability to maintain records.
- Experience in medical practice communication
Job Responsibilities:
- Telecom Operator Cardiology , Pulmonary and Nephrology Out Patient Practices
- This position serves as the first line of telephone communication between patient and Cardiology, Pulmonary and Nephrology medical practices.
- Responsible for scheduling appointments, testing, conveying communication between patient callers and clinical staff and providers using pre-established algorithm for routing of calls.
- Responds to telephone inquiries, determines caller’s need, and communicates need to appropriate individual, medical staff or provider
- Obtains patient information and verifies accuracy of system data
- Documents telephone inquiries, complaints, conversations and action taken
- Schedules appointments and sends out appointment letters
- Calls patients for scheduled appointments and instructs patient in any necessary preparations
- Responds to correspondence and handle request as needed
- Maintains records
- May operate a computer
- May perform varied clerical, typing and statistical work
- Performs related duties as required
How to apply.
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