This is a hands-on leadership position. The Maintenance Facilities Manager will supervise and direct a team of approximately five+ maintenance technicians while remaining actively involved in troubleshooting, repairs, inspections, quality control, and maintaining the high standards expected at a luxury residential property.
The successful candidate will be an experienced maintenance professional who is equally comfortable managing people and getting involved in the work when needed.
Key Responsibilities
- Supervise, schedule, and provide daily direction to approximately five+ maintenance technicians.
- Maintain a high level of resident service, responsiveness, and professionalism appropriate for a luxury apartment community.
- Remain hands-on with maintenance operations, assisting with troubleshooting and repairs involving plumbing, electrical, HVAC, carpentry, and other building systems when necessary.
- Monitor technician performance, workmanship, productivity, and completion of work orders.
- Provide QA/QC oversight of property maintenance and completed repairs.
- Manage preventive maintenance programs for major building systems and equipment.
- Prepare monthly maintenance reports covering building systems, repairs, inspections, preventive maintenance, regulatory compliance, and outstanding maintenance issues.
- Manage capital improvement and major repair projects, including preparation of scopes of work, obtaining at least three competitive bids, contractor selection, contract preparation, scheduling, and project oversight.
- Maintain inventory and accountability for tools, equipment, and other company assets valued over $1,000.
- Ensure safe work practices and the efficient use of maintenance personnel, materials, equipment, and outside contractors.
- Participate in the recruiting, interviewing, hiring, training, and development of maintenance technicians.
- Conduct regular property and building inspections to identify maintenance, safety, and appearance issues before they become larger problems.
- Coordinate and oversee outside vendors and contractors.
- Maintain accurate maintenance records using Yardi Voyager.
- Respond to emergency maintenance situations when required, including occasional weekends and holidays.
- Travel to other company properties as needed.
Qualifications
- Prior experience as a Maintenance Manager, Maintenance Supervisor, Service Manager, Facilities Manager, or similar supervisory position, preferably within residential property management.
- Demonstrated experience supervising and developing maintenance personnel.
- Strong hands-on knowledge of HVAC, plumbing, electrical, carpentry, and general building maintenance.
- Ability to troubleshoot problems and make sound decisions regarding whether work should be completed internally or by an outside contractor.
- Experience managing contractors, obtaining competitive bids, developing scopes of work, and overseeing capital projects.
- Strong organizational, communication, and interpersonal skills.
- Professional appearance and demeanor with a strong commitment to resident and customer service.
- Experience with Yardi Voyager preferred.
- Valid driver’s license and good driving record.
- Ability to travel between company properties when required.
- Must be available for emergency situations, including occasional weekends and holidays.
How to apply.
Apply through TopOneHire and we forward your application to the hiring employer. TopOneHire is a publisher and listings platform — we do not screen, interview, or make hiring decisions.