Customer Service Representative

Hours 9:00AM – 5:00PM – Fridays 8:00AM – 4:00PM 
Pay $24.00 – $ 26.44 /hr – $50k – $55k 

Responsibilities 

• Field calls , emails, and customer inquiries via software to process sales orders 
• Update CRM software with customer information ( Great Plains) 
• Provide customer shipping instructions and certificate of analysis ( document regarding product) 
• Be main liaison between customers and company 

Requirements 

• 3+ years of customer service experience – manufacturing / distribution a must 
• Excellent verbal / written abilities 
• Tech savy – majority of position requires technology 
• Great plains experience a plus but not a requirment 

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