Pay: $18-19/hour
Schedule: Part-time
Monday through Friday, 9:30AM – 3PM
30-minute break
Requirements:
- 1+ year of Medical Scheduling / Medical Administrative experience
- Knowledge of online insurance eligibility systems is required
- EMR/EHR experience
- Excellent typing and computer skills
- Familiarity with medical terminology
Responsibilities:
- Responsible for coordinating and scheduling new and established patient appointments based on provider availability, urgency, and patient needs
- Handle high-volume of calls professionally
- Schedule, reschedule, and cancel patient appointments via phone and/or online systems
- Answer back-office calls
- Manage scheduling conflicts, waitlists, and cancellations efficiently
- Answer patient inquiries regarding provider availability and general scheduling policies
- Ensure confidentiality and compliance with HIPAA regulations
- Document patient interactions and appointment details in EHR systems
- Verify patient demographics, insurance information, and referral requirements before scheduling
- Contribute to team effort by accomplishing related results as needed
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