First Financial Federal Credit Union Job Description Job Title: Member Services Representative I, II, III Department: Member Services Contact Center Reports To: Member Services Supervisor Salary Grade(s): 6, 7, 8 EEO-1 Job Class: 5 - Administrative Support Workers FLSA Status: Non-exempt ☒ Full-time ☐ Part-time ☐ Temporary Location: Admin Center ☒ Telework Work Possible (if checked) Important: See Telework Policy for Additional Criteria Function: Responsible for providing exceptional financial experience by handling every member's needs, from service to sales, with passion and enthusiasm. Provide members with a resolution, during their first contact, that will fulfill their financial needs; from account opening, account maintenance, and transactions Focus on member-centric conversations to deepen relationships and become a trusted advisor. Actively...

First Financial Federal Credit Union Job Description Job Title: Loan Servicing Specialist I, II Department: Lending Reports To: Loan Servicing Manager Salary Grade(s): 6, 7 EEO-1 Job Class: 5 - Administrative Support Workers FLSA Status: Non-exempt ☒ Full-time ☐ Part-time ☐ Temporary Location: Admin Center ☐ Telework Work Possible (if checked) Important: See Telework Policy for Additional Criteria Function: Supports the lending function in all consumer and real estate loan products. Responsible for a variety of job tasks related to the post settlement servicing of loans. Position Requirements: EXPERIENCE: Based on level; ranges from one year to six years of similar or related experience. Loan Servicing Specialist I: 0-2 years Loan Servicing Specialist II: 2-4 years of experience EDUCATION: High...