19 jobs found in Newburyport, MA

As a Service Desk Analyst in our Boston Office, you will provide technical support services to all firm employees via phone, email, desk-side visits, or walk-ins. You will be the first point of contact, responsible for promptly resolving technology issues and supporting clients with computer hardware and software setup and troubleshooting. This role involves enforcing firm policies, maintaining clear documentation, and collaborating with team members to deliver exceptional customer service. ESSENTIAL FUNCTIONS: Provide exceptional first-level technical support via phone, email, chat, and in-person with a friendly and proactive approach. Troubleshoot, install, configure, and maintain hardware (computers, peripherals) and software, including Microsoft Office Suite, legal-specific Office add-ons, Adobe products, iManage Document Management, Zoom Video and Phone, InTune Company Portal, Okta 2FA, OCR software, ITSM software, Citrix, Bomgar NinjaOne, and other law-specific...

Job Ref:JR-1338 Location:450 Brookline Ave, BOSTON, MA 02215 Category:IT/Informatics Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$127,700.00 - $141,600.00 per year Overview This Principal IS (Information Systems) Application Analyst supports DFCI Information Services department systems and applications. The IS Principal Application Analyst will lead application deployment, configuration, system upgrades and maintenance for the many applications within the department. The role will continuously develop and implement process improvements that focus on optimizing operational efficiency, patient safety, and the quality of care. These functions are accomplished through participation in departmental projects with interdisciplinary teams that focus on workflow efficiency, clinical procedures, and applications training. Additionally, the IS Principal Application Analyst position requires a strong understanding of clinical workflows,...

Job Ref:JR-2431 Location:450 Brookline Ave, BOSTON, MA 02215 Category:IT/Informatics Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$133,800.00 - $146,500.00 per year Overview The Senior IS Project Manager for symptom management will lead the technical analysis, design and implementation of the Dana-Farber Cancer Institute (DFCI) symptom management platform. With the goal to improve patient outcomes and support clinical operations using standardized resources and processes focused on symptom management the future symptom management program will: improve prevention and reduction in security of symptoms; provide surveillance to identify patients with potentially serious symptoms; and provide a standardized, evidence-based, multidisciplinary approach to treating symptoms using pathways and other resources. This role will be responsible for coordinating resources to understand the business and technical requirements, including...

Join Goodwin’s Global Operations Team and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognized as the “Best Business Team” by The...

The Relationship Intelligence Specialist supports the firm’s CRM, ERM, and integrated relationship intelligence platforms by maintaining accurate data, supporting system functionality, and assisting attorneys and business development teams in leveraging relationship insights. Reporting to the Relationship Intelligence Manager, this role plays a key operational role in ensuring relationship data and intelligence tools are reliable, accessible, and effectively used. The Specialist focuses on execution, data quality, and day-to-day support across CRM-connected systems that inform targeting, outreach, and client development efforts. Key Responsibilities            Core Platform & Data Support Ensure CRM, ERM, and relationship intelligence platforms are reliable, well-maintained, and effectively leveraged by users. Support data hygiene initiatives by coordinating validation, cleanup, and enrichment efforts-partnering with vendors and enabling users to maintain quality...

The Senior AI Defense Engineer is a technical leader responsible for securing AI in a global law firm environment. This role is responsible for setting technical direction, driving delivery, and mentoring colleagues to raise their awareness and capabilities. The role will translate emerging AI threats into practical defenses, guardrails, policy enforcement layers, monitoring and detections, adversarial test automation, and hardened environments that hold up under real attacker pressure. The role will support a smart-integration, buy-before-build, security strategy. You will evaluate, select, and operationalize commercial Al security solutions that meet stringent legal-sector expectations, including matter confidentiality, ethical walls, client audit requirements, data residency constraints, and contractual information technology service obligations. Success looks like: The role also enables progress by enhancing and performing commercial AI tool evaluations and...

The Practice Innovation Project Manager partners with the Senior Practice Innovation Manager to design, build, and maintain AI-augmented workflows that enhance the firm’s intellectual property practice. This hands-on role focuses on two primary areas: (1) developing and configuring AI tools, skills, and prompts that attorneys and staff can use in their daily work, and (2) providing first line support to users across the firm in the effective use of generative AI platforms, including prompt engineering, workflow design, and quality assurance of AI outputs. The Practice Innovation Project Manager serves as a day-to-day resource for attorneys and business professionals who are exploring or actively using AI tools in patent preparation, patent prosecution, patent litigation, prior art searching, legal operations, and administrative functions. This position requires a combination of technical fluency with AI platforms, strong communication skills, and the ability to translate...

What You Will Be Doing The Automation Solutions Analyst is responsible for the rapid design, delivery, and iteration of AI-enabled solutions that solve real business problems across the firm. This role sits at the intersection of AI capability and business need — translating stakeholder requirements into working solutions quickly, using Microsoft Copilot, Power Platform, and a growing library of reusable AI tools. This is a high-output, client-facing role focused on speed and repeatability. The Automation Solutions Analyst thrives on turning around solutions fast, building reusable assets that scale across the firm, and enabling end users to get immediate value from AI tools. By staying current with the Microsoft AI ecosystem and the firm’s evolving AI capabilities, this role plays a central part in expanding AI adoption and demonstrating tangible impact across legal and business operations. About This Role Deliver rapid, reusable AI-enabled solutions...

We are seeking qualified and experienced engineers with strong technical backgrounds in electrical engineering, computer science, software, or physics to join us as Scientific Advisors in our Electrical & Computer Technologies (ECT) group. This position can be based in our Boston, New York, or Washington, DC office or be fully remote. The expected salary range for this position is $80,000 – $120,000 annually.  Actual pay will be determined based on experience and other job-related factors permitted by law. In this role, candidates will actively apply technical expertise to support the firm and its client’s complex Intellectual Property (“IP”) needs while collaboratively working with attorneys, legal practitioners, and other team members. This position will play a key role in important functions such as the preparation of patent applications and drafting of formal requests to the U.S. Patent and Trademark Office (“USPTO”) to grant patents for inventions....

We are seeking a Technology Specialist with an advanced degree in electrical engineering, computer Science, mathematics or physics with 1-3 years of experience to join the Electrical & Computer Technologies (ECT) group. This position can be based in our Boston, New York, or Washington, DC office. The expected salary range for this position is $140,000 – $155,000 annually.  Actual pay will be determined based on experience and other job-related factors permitted by law. Responsibilities include: Review technical disclosures and participate in client interviews to understand new inventions Search literature and patent databases to determine the patentability of inventions Draft written assessments of the prospects of obtaining patent protection Write patent applications Prepare responses to communications from the U.S. Patent and Trademark Office Develop arguments for patentability to Patent Office Examiners Review patents as...

We are seeking a versatile Data Science Engineer to join our team. You will be responsible for designing, building, and operationalizing advanced data-driven solutions that support business decision-making and product innovation. This role spans the entire data lifecycle: from architecting robust ingestion pipelines in Azure Data Factory to developing and deploying machine learning models within Microsoft Fabric. Collaborating closely with the Senior Manager of Enterprise Applications & Data, you will lead discussions with cross-functional teams to design appropriate data architectures and build robust pipelines using Azure cloud services. This position requires a unique blend of technical depth in data engineering and the analytical skills necessary to extract meaningful insights from complex datasets. You will ensure that the underlying data infrastructure is performant, governed, and scalable. This role combines strong statistical and machine learning expertise with...

JOB SUMMARY: We are seeking an Enterprise Applications Engineer to support the Firm’s critical applications and enterprise workflows. While collaborating closely with the Senior Manager of Enterprise Application and Data, this individual will assist in the implementation of, perform updates to, and provide support and optimization for the enterprise applications used by the Firm. This highly skilled individual will bridge the gap between the Firm’s business applications and our technical infrastructure while acting as a key liaison between IT, vendors, and other business stakeholders to facilitate all phases of application support from incident resolution to system enhancements and integrations. In this role, they will oversee the daily operations of those applications (including but not limited to) matter management systems, timekeeping, accounting and billing, document management platforms, and other integrated business applications for ongoing optimizations. MAJOR...

Responsible for the design, implementation, management, and support of the firm’s enterprise endpoint and server operating systems and associated security infrastructure.  This engineering position will focus on information security related technologies related to our core operating systems.  In addition to a focus on information security, this role will also ensure the performance, immutability, and high-availability of those technologies and resulting services.  Serves as a key member of the Computer Security Incident Response Team. Assists in the development and maintenance of processes and procedures around investigating and remediating security incidents involving malware, ransomware and/or data loss. Assists with the implementation of new or additional endpoint, server and associated security environments to improve infrastructure service, both locally and remotely. Assists with resource and workload management and capacity planning. Effectively manages product...

The Platform & Automation Senior Engineer is responsible for managing and maintaining enterprise automation platforms, including but not limited to ServiceNow, to ensure efficient and effective operations. This role involves accountability in configuring platforms, implementing new functionalities, maintaining system stability, and ensuring data integrity. The engineer collaborates with various stakeholders to understand their requirements, suggest, define, and create technical solutions, and support ongoing projects and operations. About this role: Engages with stakeholders to gather requirements, design and deliver solutions that align with customer needs. Responsible for system performance and for ensuring high availability, reliability, and optimal performance of automation platforms, including ServiceNow. Responsible for configuring and customizing platform modules, such as Incident, Problem, Change, Asset, and Configuration Management....

AI Change Management Analyst The AI Change Management Analyst is responsible for assisting in the development and execution of a firm-wide change management and communications strategy for Artificial Intelligence (AI) adoption. This role will create and implement communication and change management plans tailored to AI initiatives, ensuring smooth adoption and meaningful transformation across the firm as well as oversee all internal AI-related communications and manage firm-wide forums and collaboration sites specific to AI. The Analyst will also help create and implement change management and communications plans for all IS projects, working with the project team.  Additionally, the Analyst will manage collaboration among internal Information Services (IS) teams and business professional groups when responding to AI- and technology-related questions in Requests for Proposal (RFPs), client surveys, and Outside Counsel Guidelines (OCGs), ensuring consistent, accurate, and...

Seeking an experienced Principal Analyst specializing in SAP Order to Cash (OTC) and Finance to Manage (FTM) processes. The ideal candidate will bring 10+ years of hands-on SAP experience, with deep expertise in OTC/FTM modules, strong knowledge of interlinked modules, and proven ability to design, configure, and optimize complex business processes. This role will serve as a strategic partner to IT and Finance leadership, ensuring seamless integration across systems and third-party platforms. Required Skills: Lead end-to-end solution design, configuration, and implementation of SAP OTC and FTM processes Collaborate with cross-functional teams to ensure seamless integration with MM, SD, FI, CO, and other interlinked modules Manage and optimize integration with third-party tax engines (e.g. OneSource, Avalara, Vertex) and third-party invoicing platforms (e.g. Edicom, Ariba, Coupa) Provide expert-level configuration for pricing, billing, credit management, accounts...

Position Summary: A Network Technician/Level 2 Helpdesk blends end‑user support with hands‑on network administration. The ideal candidate will provide advanced technical support, resolve issues, and assist with maintaining the organization’s network infrastructure across all of our Alloy Holdings, LLC locations. He/She will report to the Corporate IT manager and assist them to support the organizations daily workload while providing Corporate IT the bandwidth to focus on higher level tasks, further bolstering the network. All Alloy Holdings employees must support and live the company values: Do the right thing, Respect one another, Be positive, and Please our customer in all aspects of the job. Essential Job Duties: · Technical Support — Troubleshoot and resolve escalated incidents involving hardware, software, operating systems, and network connectivity. · Network Troubleshooting — Diagnose LAN/WAN issues, VPN problems, wireless connectivity and switch/router...

Responsibilities Lead moderate-to-complex systems and business application audits through the audit phases of planning, technical analysis and testing, and closing. Plan and identify audit scope and objectives, develop suitable risk-based and compliance-based test approaches and proficiently execute moderately difficult audits, primarily of IT applications, networks, environments, systems, and associated controls. Under limited supervision, simultaneously accomplish multiple audit assignments by applying advanced critical thinking skills, data analytics, and professional auditing principles and practices. Independently investigate audit test deviations, identify exceptions with supporting evidence, document audit results, develop remedial recommendations for resolution. Prepare audit/project related materials in accordance with department standards. Independently communicate audit results to applicable...

Job Summary We are seeking an experienced Construction Project Manager to oversee and manage construction projects from initiation through completion. The ideal candidate has a strong background in coordinating with subcontractors, managing project budgets, and ensuring projects are delivered on time, within scope, and within budget. Key Responsibilities Plan, coordinate, and manage all phases of construction projects Develop and maintain detailed project schedules and timelines Prepare, monitor, and control project budgets, including cost forecasting and reporting Solicit, evaluate, and manage subcontractors and vendors Negotiate contracts and ensure compliance with project specifications and legal requirements Conduct regular site visits to monitor progress, quality, and safety compliance Identify potential risks and implement mitigation strategies Serve as the primary point of contact for clients, stakeholders, and project teams Ensure all work meets...