Mar 25, 2026

Customer Service Representative

Job Description

Position: Customer Service
Location: Wallingford, CT
Hours: Monday to Friday 8:30am-5:00pm
Pay: $24/hr 

Position Summary:

Qualified candidates for this position will provide customer service support such as order reviews, data entry, customer invoicing, and reporting.

Responsibilities:

  • Provide administrative support for the Customer Service team
  • Data entry, ensuring accuracy and timeliness
  • Complete Order Entry Review Checklist for each order processed
  • Daily invoice distribution to customer accounts via email
  • File, archive, and assist with general office duties
  • Coordinate customer data requests for Times
  • Generate and distribute weekly reports to Customer Service team
  • Back up the switchboard when required

Qualifications/Requirements:

  • Highly organized and personable
  • Strong problem-solving skills
  • Strong verbal and written communication skills
  • Familiar with ERP systems – preferably Oracle
  • Able to communicate effectively in a variety of ways – phone, email, etc.
  • Experience working in a manufacturing environment a plus

…Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP


Apply Now