Business Development Associate (Inside Sales) 
Employment Type: Fulltime 
Compensation: Competitive base salary + performance-based bonus

About Us
 We serve businesses throughout Connecticut with a strong focus on security, compliance, and customer relationships.
As we continue to grow, we’re building a focused inside sales function to unlock additional value within our existing customer base and local market–without the heavy travel demands of traditional outside sales.
Rewards & Perks

• Competitive base salary

• Performance-based commission plan of (up to $1,500 per quarter)

• Comprehensive medical, dental, vision, and Life Insurance coverage

• Paid time off and holidays

• 401K Retirement Benefit Plan with a company match

• Ongoing training and development

About the Role
This is a career building inside sales role for someone early in their sales journey who wants real ownership, not just call quotas.
As a Business Development Associate, you’ll work from our headquarters to identify and close our main product line of secure destruction services, together with cross-sell and expansion opportunities for our other service offerings.
You’ll combine research, outbound outreach, and consultative selling-using modern sales tools and a structured CRM process-to grow revenue within existing accounts and new prospects.
This role is ideal for a self-starter who enjoys learning the full sales cycle and wants exposure to B2B selling in a professional services environment.
What You’ll Bring
Required

• 1-3 years of experience in inside sales, business development, account management, or a related role

• Comfort with outbound but “warm” outreach (calls, emails, follow-ups)

• Experience using CRM (specific platforms are teachable)

• Strong communication, organization, follow-through and confidence

• Coachability, resilience, and comfort hearing “no”

Nice to Have

• Exposure to B2B services or recurring revenue businesses

• Experience selling into operations, IT, or compliance teams

• Familiarity with prospecting tools like Apollo, ZoomInfo, or similar.

Why This Role Is Different

• Not a call center role – quality conversations over volume dialing

• Real ownership – you help close deals, not just set meetings

• Career growth – opportunity to grow into senior sales, account management, or outside sales

• Worklife balance – inside sales model with very limited travel

What You’ll Do
Generate New Revenue Opportunities

• Follow-up activities to help facilitate deal closure and expansion opportunities

• Identify expansion opportunities within existing shredding customers and targeted prospects

• Conduct outbound (but warm) calls and emails each week to introduce ITAD, storage, and scanning solutions

• Qualify customer needs and propose practical, compliant solutions

Run a Clean, Measurable Sales Process

• Track all activity, conversations, and deal stages in Insightly CRM

• Maintain accurate pipeline data for forecasting and reporting

• Move opportunities forward with clear next steps and follow-ups

Collaborate & Deliver for Customers

• Partner closely with Customer Service and Operations to ensure smooth handoffs

• Participate in occasional local site visits or customer maintenance meetings

• Deliver professional proposals and solution summaries

How Success Is Measured

• Ability to create viable opportunities from warm leads

• Creating cross-sell opportunities from outreach to existing customers

• Regular follow-through to maximize opportunity close rate

• Revenue growth from warm leads and cross-selling opportunities

 #zip