125 customer service jobs found

Andover, MA $24/hr Schedule: Monday–Friday, 8:15 AM – 4:30 PM About the Role We are seeking a Customer Support Representative to join a Welcome Center team. This role will serve as the first point of contact for customers and agents, providing high-quality support, answering inquiries, and ensuring a positive customer experience. Responsibilities Handle inbound calls and emails from customers and agents Provide Tier 1 support including account questions, portal navigation, and general policy information Accurately document interactions in internal systems Escalate complex issues to appropriate teams when needed Assist with outbound customer communications Maintain knowledge of systems, tools, and services Support team initiatives and process improvements Qualifications 1–3 years of customer service experience (call center or insurance preferred) Strong communication and problem-solving skills Comfortable using multiple systems/CRM...

Job Ref:JR-1023 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Imaging Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$109,096.00 - $129,594.40 per year Overview *Sign-On Incentive for External Hires Only* Working under the direction of Nuclear Medicine Manager/Supervisor and Clinical Director of Nuclear Medicine, the Nuclear Medicine Technologist (NMT) is responsible for performing all technical procedures within Nuclear Medicine as described in the DFCI Imaging Policy Manual. The NMT is responsible for the delivery of safe and effective imaging procedures, participation in departmental education programs, participation in organizational and departmental goals and priorities and active involvement in Quality Assurance/Quality Improvement (QA/QI) activities. Each NMT position requires a close working relationship with Imaging professional, nursing, and technical staff, as well as with providers, investigators, and their staff....

Job Ref:JR-1980 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$45,500.00 - $54,400.00 per year Overview This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our...

Job Ref:JR-1979 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$45,500.00 - $54,400.00 per year Overview This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our...

Job Ref:JR-1976 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$45,500.00 - $54,400.00 per year Overview This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our...

External Job Description: Retail Inventory Supervisor - Mornings   Hourly Rate Range: $19.50 - $26.50   *The hourly rate range is based on actual ranges for the employees who currently hold a comparable position    Part Time: This position is primarily Early Morning work; however, you have the a bility to work varied, traditional and non-traditional flexible hours. The more you are available, the more you can earn!   If you know how to show up, stay disciplined, coach and train for accuracy and consistency, you already have what it takes to excel here. This role is perfect for people who love to train and drive for results.   Benefits of Working with WIS Hiring Now! Career Growth - If you are looking for career and promotion opportunities, you can count on us! Referral bonuses - Get paid $200 for each referral for referring to friends Clear expectations and paid training Employee-paid Health, Vision, Dental, Life &...

External Job Description: Retail Inventory Supervisor - Mornings   Hourly Rate Range: $19.50 - $26.50   *The hourly rate range is based on actual ranges for the employees who currently hold a comparable position    Part Time: This position is primarily Early Morning work; however, you have the a bility to work varied, traditional and non-traditional flexible hours. The more you are available, the more you can earn!   If you know how to show up, stay disciplined, coach and train for accuracy and consistency, you already have what it takes to excel here. This role is perfect for people who love to train and drive for results.   Benefits of Working with WIS Hiring Now! Career Growth - If you are looking for career and promotion opportunities, you can count on us! Referral bonuses - Get paid $200 for each referral for referring to friends Clear expectations and paid training Employee-paid Health, Vision, Dental, Life &...

External Job Description: Retail Supervisor - Inventory   Hourly Rate Range: $19.50 - $26.50   *The hourly rate range is based on actual ranges for the employees who currently hold a comparable position    Part Time: Ability to work varied, traditional and non-traditional flexible hours.  The more you are available, the more you can earn!   If you know how to show up, stay disciplined, coach and train for accuracy and consistency, you already have what it takes to excel here.  This role is perfect for people who love to train and drive for results.   Benefits of Working with WIS Hiring Now! Career Growth : If you are looking for career and promotion opportunities, you can count on us! Referral bonuses - Get paid $200 for each referral for referring to friends Clear expectations and paid training Employee-paid Health, Vision, Dental, Life & Disability Plans available at competitive group rates 401k plan Opportunities for paid...

External Job Description: Retail Supervisor - Inventory   Hourly Rate Range: $19.50 - $26.50   *The hourly rate range is based on actual ranges for the employees who currently hold a comparable position    Part Time: Ability to work varied, traditional and non-traditional flexible hours.  The more you are available, the more you can earn!   If you know how to show up, stay disciplined, coach and train for accuracy and consistency, you already have what it takes to excel here.  This role is perfect for people who love to train and drive for results.   Benefits of Working with WIS Hiring Now! Career Growth : If you are looking for career and promotion opportunities, you can count on us! Referral bonuses - Get paid $200 for each referral for referring to friends Clear expectations and paid training Employee-paid Health, Vision, Dental, Life & Disability Plans available at competitive group rates 401k plan Opportunities for paid...

External Job Description: Retail Supervisor - Inventory   Hourly Rate Range: $19.50 - $26.50   *The hourly rate range is based on actual ranges for the employees who currently hold a comparable position    Part Time: Ability to work varied, traditional and non-traditional flexible hours.  The more you are available, the more you can earn!   If you know how to show up, stay disciplined, coach and train for accuracy and consistency, you already have what it takes to excel here.  This role is perfect for people who love to train and drive for results.   Benefits of Working with WIS Hiring Now! Career Growth : If you are looking for career and promotion opportunities, you can count on us! Referral bonuses - Get paid $200 for each referral for referring to friends Clear expectations and paid training Employee-paid Health, Vision, Dental, Life & Disability Plans available at competitive group rates 401k plan Opportunities for paid...

External Job Description: Retail Supervisor - Inventory   Hourly Rate Range: $19.50 - $26.50   *The hourly rate range is based on actual ranges for the employees who currently hold a comparable position    Part Time: Ability to work varied, traditional and non-traditional flexible hours.  The more you are available, the more you can earn!   If you know how to show up, stay disciplined, coach and train for accuracy and consistency, you already have what it takes to excel here.  This role is perfect for people who love to train and drive for results.   Benefits of Working with WIS Hiring Now! Career Growth : If you are looking for career and promotion opportunities, you can count on us! Referral bonuses - Get paid $200 for each referral for referring to friends Clear expectations and paid training Employee-paid Health, Vision, Dental, Life & Disability Plans available at competitive group rates 401k plan Opportunities for paid...

Certified Pharmacy Technician-Level 1 Are you a Certified Pharmacy Technician looking to grow your career in a fast-paced hospital pharmacy environment ? Join our team and play an essential role in delivering safe, accurate, and efficient medication support to patients and healthcare teams across our hospital. In this role, you’ll work alongside Clinical Pharmacists, nurses, and physicians to ensure medications are prepared, delivered, and managed safely throughout the organization. If you thrive in a team-based healthcare environment and enjoy a role where accuracy, organization, and patient care matter , we’d love to meet you. What You’ll Do As a Hospital Pharmacy Technician , you will support daily pharmacy operations and help ensure medications reach patients safely and efficiently. Responsibilities include: • Prepare and deliver medications across the hospital in accordance with established pharmacy policies and procedures • Manage and refill...

Job Type: Regular Time Type: Part time Work Shift: Day (United States of America) FLSA Status: Non-Exempt When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under the supervision of the Oncology Data Manager, the Oncology Data Specialist analyzes, abstracts, and codes selected cases using the appropriate manuals. The Oncology Data Specialist also may assist with the accreditation process activities for the American College of Surgeons Cancer CoC program, NAPRC, and NAPBC; quality improvement activities, cancer conferences, and community and professional education programs; and provides ongoing communications with the State Health Registries. Essential Duties & Responsibilities including but not limited to: 1) Identifies cases to be registered, including malignancies on the reportable list and cases selected by the medical staff, and other casefinding activities (essential) 2)...

Position Overview:   Now Hiring: Receptionist Location: Norwell, MA Compensation: $20 - $22 hourly DOE Schedule : Full Time M-F 8:30-5:00   Snow and Jones, Inc. is a premier plumbing and heating wholesale distributor featuring two luxury plumbing showrooms.  Since 1952 we have been a family owned business providing the South Shore and Cape Cod with exceptional products and customer service. We currently have an opening for a full time Receptionist at our beautiful Norwell Showroom location.  Job duties include: Responsibilities: Greet every client at front door and provide direction to meet their showroom visit goals. Manage walk-in client visits and calls using rotation sheets of sales associates. Maintain friendly and welcoming demeanor with all clients: Offering water, coffee, tea when appropriate Walking them to their appointment table. Scheduling follow up appointments as needed Manage Sales Associates...

Clinical Support Representative DEFINITION/PRIMARY FUNCTION This role is a part of a multispecialty physician practice team, responsible for the successful completion of day-to-day tasks of the front office to ensure quality care and excellent customer service to our patients. The role works collaboratively with other members of the team to ensure timely and smooth office flow, always keeping the needs of the patient first. Duties will include, but not limited to, patient registration, scheduling, reception, collection of payments, appropriate triage of telephone calls and the ability to access and calmly diffuse potentially problematic situations. POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.) Experience: One year of administrative experience in a busy office, preferably a physician practice, is required. Medical terminology required....

Clinical Service Representative - Float Temporary Summer position, no weekends; no holidays DEFINITION/PRIMARY FUNCTION The Clinical Support Representative Float is a part of the Berkshire Faculty Services multispecialty physician practice team. He/she is responsible for covering absences of CSR's in the Berkshire Faculty Services practices. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure quality care and excellent customer service to our patients. The Clinical Support Representative works collaboratively with other members of the team to ensure timely and smooth office flow, always keeping the needs of the patient first. Duties will include, but not limited to, patient registration, scheduling, reception, collection of payments, appropriate triage of telephone calls and the ability to access and calmly diffuse potentially problematic situations. POSITION QUALIFICATIONS (Minimum...

Lead Office Assistant Valley Health Systems, Inc. , the parent company of Holyoke Medical Center and Holyoke Medical Group , is proud to offer a comprehensive range of healthcare services throughout Western Massachusetts. Our services include adult primary care, family medicine, pediatrics, and walk-in care—all provided by a team of skilled physicians in convenient office locations. Our Primary Care Physician Practice, is seeking a Lead Office Assistant to coordinate and oversee activities of the front office and front office team members to ensure compassionate and professional care for patients and effective and efficient front office workflow. Duties to include but not limited to: Serve as a resource and make appropriate decisions relative to customer service issues that arise on a daily basis Monitor and prioritize daily practice operations and processes to ensure adherence to internal policies and payer requirements. Document and inform and...

Travel Scheduling Assistant (Remote) Job Title: Travel Scheduling Assistant (Remote) About Us We take pride in helping travelers simplify the planning process by connecting them with the perfect accommodations. We specialize in hotel and resort bookings, offering personalized service to clients seeking everything from romantic escapes to group getaways. Our team is passionate about making travel stress-free, seamless, and memorable. Position Overview: We are seeking a friendly, goal-oriented Travel Scheduling Assistant (Remote) to support our hotel booking team. In this fully remote role, you’ll connect with prospective clients, schedule consultations, and introduce them to our travel planning services. This is a great opportunity for someone who enjoys interacting with people, is comfortable working remotely, and is passionate about the travel industry. Key Responsibilities: Reach out to potential clients via phone, email, and social media to introduce our hotel booking...

Design Consultant Title: Design Consultant Location: Cambridge, MA Compensation: The base salary range for this position is$65,000.00 - $75,000.00/year, per year depending on experience and qualifications, plus eligibility for monthly individual commissions and team-based incentives. ABOUT THE SHADE STORE At The Shade Store, we have handcrafted the finest Shades, Blinds, and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless experience, so we offer outstanding services to help our customers every step of the way, from inspiration to installation. We are always looking for friendly, passionate individuals to join our team and deliver the finest custom window treatment experience. Our team is expanding, and there has never been a more exciting time to be a part of it. POSITION SUMMARY: Design Consultant At The Shade Store, custom made simple is our commitment to the customer. As a Showroom Design...

Travel Operations Coordinator (Remote) About the Opportunity We are seeking organized and detail-oriented individuals to join our team as Travel Operations Coordinators. In this role, you will assist with coordinating travel arrangements and supporting the operational side of travel planning to ensure smooth and well-organized travel experiences for clients. This opportunity is ideal for individuals who enjoy organization, travel planning, and managing details that help trips run seamlessly. Travel Operations Coordinators utilize established booking platforms and travel resources to assist with reservations, itinerary coordination, and travel logistics. Key Responsibilities Coordinate travel arrangements including flights, hotels, cruises, transportation, and vacation packages Support the operational process of travel planning by organizing bookings and itinerary details Communicate with travel suppliers and partners to confirm reservations and availability...