6 customer service jobs found

DEPARTMENT:   Retail Store REPORTS TO:    Customer Service Manager FLSA STATUS:  Non-Exempt POSITION TYPE:  Part-Time/Full-Time     POSITION SUMMARY: Assistant Customer Service Managers assist in planning, coordinating, and controlling the activities of the customer service team to maintain and enhance customer service relationships and meet organizational and operational objectives.   ESSENTIAL DUTIES AND RESPONSIBILITIES: Assist in implementing customer service policies and procedures and communicate customer service standards Direct the daily operations of the customer service team in the absence of the Customer Service Manager Plan, prioritize and delegate work tasks to ensure proper functioning of the department Ensure the necessary resources and tools are available for quality customer service delivery Review customer complaints, track customer complaint resolution, and handle complex and escalated customer service Identify and implement strategies...

About Making Opportunity Count   MOC’s mission is to empower families to achieve economic security by eliminating barriers and creating opportunities. To alleviate poverty, we deliver a variety of services including childcare, education, workforce development, nutrition, health, and community and housing support.    Position Overview:   The Energy Services Customer Service Representative supports the Energy Programs through clerical, outreach, and administrative duties. This role serves as the first point of contact for clients, providing direct services, community outreach, and program referrals to help households access energy-related assistance. Programs include Fuel Assistance, Appliance Management (AMP), Home Energy Assessments, heating system repairs and replacements, and electrification services. This role often involves sitting in a front desk area, which involved greeting internal employees and external clients, answering customer service related...

Job Title: Appointment Setter – Mortgage/Loan Services Location: Remote: South Africa(Eastern Time, Monday – Friday, 9:00 AM – 5:00 PM) About Us: Our Client is a Lending Group is committed to helping clients secure the right mortgage, and lending solutions. We work closely with real estate professionals and potential clients to provide expert guidance and personalized loan options. Position Overview: We are seeking a motivated and detail-oriented Outbound Appointment Setter to join our team. In this role, you will make outbound calls to Realtors and potential clients interested in loan services, with the goal of setting introductory appointments and maintaining strong follow-up communication. Key Responsibilities: Make up to 200 outbound calls per day using the company-provided CRM and contact lists. Use the company-provided script to set appointments with Realtors and potential clients. Conduct morning confirmation calls and texts for scheduled appointments. Follow up...

Job Description We are seeking a highly organized and detail-oriented Surgery Scheduling Assistant to join our dynamic healthcare team. In this role, you will be responsible for assisting the Surgery Schedulers in coordinating and managing the scheduling of surgical procedures, ensuring efficient workflow and optimal patient care. This is an entry level, data entry heavy position. Key Responsibilities: Obtaining necessary patient information, creating and submitting lab and hospital orders, and other necessary surgery documents. Communicate with patients, physicians, and other healthcare professionals to confirm appointments, provide updates, and address any scheduling-related inquiries. Maintain comprehensive records of scheduled surgeries, patient information, and related documentation. Assist in the preparation and distribution of surgical schedules, ensuring all relevant stakeholders are informed. Proactively identify and resolve scheduling conflicts or...

Job Summary: Responsible for tracking, analyzing and auditing all customer paperwork and ensure accuracy of such. Proper rating of all customers applicable and approved services. Distribute revenue to proper branches, divisions, sales consultants, vendors and contractors. Post amounts to accounts receivable and verifies receipt of correct distribution. Invoice per customers’ accounts requirements in order to meet deadlines. Reconcile revenue as needed.  Frequent contact with dispatchers, United Van Lines, move coordinators, drivers, agents and customers regarding rating, billing, revenue distribution and paperwork accuracy. This position must maintain up-to-date information with regard to all tariffs, distribution formulas and contract requirements. Supervisory Responsibilities:   Duties/Responsibilities: Manages and audits daily workflow by monitoring tasks and working with multiple reports in Movers Suite. Manages the United accrual report and Tansdoc...

Summary for Office Manager  The Office Manager serves as the primary point of contact for independent sales (True Alaskan Tours) and charter operations (Allen Marine Tours), managing all non–cruise line sales and guest experiences. This position is responsible for coordinating private charters, overseeing independent visitor programs, supervising the seasonal Administrative Coordinator(s), and representing Allen Marine Tours and True Alaskan Tours. This position is split between our downtown Juneau office and our Auke Bay office. Due to the seasonal nature of our operations, this position works full-time March through October, with a reduced schedule of approximately 30 hours per week November through February.      Essential Duties & Responsibilities for Office Manager  Serve as the primary contact for True Alaskan Tours independent visitor programs.Manage the TAT website to ensure tour offerings, schedules, and pricing remain accurate and up to date.Manage online booking...