9 clinical support representative jobs found

Clinical Support Representative We have positions in North County, Pittsfield and South County. DEFINITION/PRIMARY FUNCTION This role is a part of a multispecialty physician practice team, responsible for the successful completion of day-to-day tasks of the front office to ensure quality care and excellent customer service to our patients. The role works collaboratively with other members of the team to ensure timely and smooth office flow, always keeping the needs of the patient first. Duties will include, but not limited to, patient registration, scheduling, reception, collection of payments, appropriate triage of telephone calls and the ability to access and calmly diffuse potentially problematic situations. POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.) Experience: One year of administrative experience in a busy office, preferably a physician practice, is...

Financial Clearance Specialist Signature Healthcare is Southeastern Massachusetts’ premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our distinctive Signature Healthcare team approach is the way healthcare should be: medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients. Position Summary: Financial Clearance Specialist ensures all necessary information is proactively obtained and verified for proper financial reimbursement of services provided while maintaining a positive patient experience. Location: 750 W. Center Street, West Bridgewater, MA Department: Financial Clearance...

Job Ref:47323 Location:20 Overland Street, Boston, MA 02215 Category:IT/Informatics Employment Type:Full time Work Location:Remote: occasional time on campus Overview The Research Informatics Operations (RIO) team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information system needs of the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst II will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission of the Client Services Team is to support the operations of the research program at Dana-Farber/Harvard Cancer Center, including but not limited to clinical trial management, grant development, intellectual property management, and biospecimen banking.   Incumbent will work on medium to large sized projects, to design, develop, implement, and support the overall support of the research system operations program. They will...

Job Ref:47399 Location:450 Brookline Ave, Boston, MA 02215 Category:NP/PA Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Overview We are seeking a dedicated and organized Administrative Assistant to support Dana-Farber's Physician Assistants and program staff. This role is integral to the support of DFCI's PAs and involves a variety of administrative and coordination tasks. The ideal candidate will have strong organizational skills, excellent communication abilities, and enthusiasm for a fast-paced healthcare environment. The Administrative Assistant will be a key memeber of the DFCI PA administrative support staff and will provide back-up to other team members when necessary. The Administrative Assistant will work collaboratively with clinical and administrative faculty and staff, and must maintain exceptional customer service. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing...

Job Ref:47142 Location:10 Brookline Place West, Brookline, MA 02445 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Overview This position will be 1 day per week onsite in Boston, MA and 4 days per week remote. T he selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI).   The hours for this position will be 9:30 AM - 6 PM, Monday-Friday. The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff.  PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing an excellent patient experience. The PR simultaneously works with various disciplines and servs as the...

ABOUT THE ORGANIZATION Community Health Programs is a network of health centers and caring professionals that provide outstanding primary and preventive care for patients of all ages. What's truly unique to CHP is our broad spectrum of support services that extend beyond medical and dental issues to strengthen families and improve children's well-being. The region is a federally designated rural community and a Medically Underserved Population Area. Community Health Programs embraces its role as a nonprofit health care provider and community partner. We are a leader in the communities we serve by providing high quality healthcare, dental services, wellness education and family support services. CHP outreach provides free health screenings, insurance enrollment assistance as well as information so people can learn how to take better care of themselves and their families. Salary Range: $76,500 - $88,000 / year The Recovery Program Project Manager position is contingent upon...

Job Ref:47228 Location:10 Brookline Place West, Brookline, MA 02445 Category:Nursing Employment Type:Full time Work Location:Onsite: 4-5 days onsite/week Overview The Senior Director of Nursing Quality and Magnet Program Director (MPD) is an Institute-wide functional leader accountable for the strategic vision, system-wide integration, and sustained performance of nursing quality and the ANCC Magnet Recognition Program across Dana-Farber Cancer Institute (DFCI). This role co-develops and leads the multi-year roadmap in partnership with the Nurse Executive Committee (NEC) for professional nursing practice excellence, aligning with DFCI’s Mission, Vision, Core Values, and the Institute’s Quality and Safety strategy. The Senior Director drives evidence-based practice, professional governance, workforce development, and exemplary professional practice to deliver top-quartile nurse-sensitive outcomes and an unmatched patient and family experience in oncology....

Job Ref:47411 Location:10 Brookline Place West, Brookline, MA 02445 Category:Clinical Research Employment Type:Full time Work Location:Remote: occasional time on campus Overview This position's work location is remote with occasional time onsite as needed. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI). The Office of Data Quality (ODQ) provides research support to the Dana-Farber/Harvard Cancer Center with a focus on quality assurance, quality control, and process improvement. Functions of ODQ include protocol subject registration and randomization, clinical research auditing, data and safety monitoring, quality control of DF/HCC initiated clinical trial data, national protocol and investigator registrations, clinical trials education, and committee management. The Clinical Trials Education Manager reports to the Director of ODQ. The Clinical Trials Education Manager is responsible for supervising and...

  S eeking a dynamic and results-driven Sales Development Specialist to join our growing business development team. This inside sales role is critical to driving new business growth through proactive lead generation, qualification, and nurturing of prospects in key markets such as medical devices, defense, and industrial applications.   Principal Responsibilities Identify and research potential customers and market segments aligned with product offerings. Initiate outbound outreach via email, phone, LinkedIn, and other channels to generate interest and qualify leads. Maintain a steady pipeline of qualified opportunities for the sales team. Track and manage leads through the CRM system, ensuring timely follow-up and accurate data entry. Collaborate with marketing to align campaigns with lead generation efforts. Monitor lead conversion metrics and continuously optimize outreach...