Apr 27, 2026
Job Summary : The Support Technician I is the face of IT throughout WMC; they are responsible for rendering technical support to the end user community. Support duties include computer equipment installation, assisting users with computer access, logon and navigation, access to and usage of related peripheral equipment such as printers and scanners. They will coordinate between WMC Help desk and IT departments as part of the daily routine and duties. Additional responsibilities include equipment device configurations, installations, relocations, support, and maintenance. The Support Technician I is responsible for following WMC IT protocols and the use of approved tools in carrying out their job. The Support Technician I will interact with the WMC Help Desk for service requests; they are to update and close support tickets on a timely basis for those tasks assigned in their name. The Support Technician I will escalate to senior members of the team for...
Westchester Medical Center
Valhalla, NY