2 science jobs found in Granger, IN

      Reports to the Director of Customer Excellence. Responsibilities include developing and managing the Beacon Health System (BHS) Service Desk staff.  MISSION, VALUES and SERVICE GOALS MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion. SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.   Responsibilities   Manages all activities related to IT Service Desk Operations and Service Delivery by: Oversee the daily operations of the IT Service Desk to ensure timely, high-quality support for incidents, service requests, and inquiries. Ensure adherence to established service level agreements (SLAs), response times, and customer satisfaction targets. Act as the...

Reports to the Manager of Technical Support or Director of Information Technology. Responsibilities include the installation of new and replacement computer equipment and the maintenance of equipment. Provides support of personal computer (PC) related software and operations; may also provide some training to end users. Serving as a liaison with Beacon Health System (BHS) end-user departments regarding PC equipment needs and/or problems. MISSION, VALUES and SERVICE GOALS MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion. SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Installs new and replacement PC / Server-related hardware and software by: Installing new and replacement PCs for end-user departments, as directed by the Manager. Installing new PC software and verifying that new computer systems are functioning correctly; also providing...