2 medical assistant jobs found in Granger, IN

The Consumer Experience Specialist at Beacon Health System serves as a primary point of contact for patients, families, or consumers with complaints, concerns, or questions. They identify, investigate, and alleviate concerns from escalating to grievances, which may result in review by regulatory agencies. This role collaborates with multidisciplinary teams to reduce adverse experience outcomes and enhance patient satisfaction, supporting Beacon’s mission to deliver exceptional care and build brand loyalty. MISSION, VALUES and SERVICE GOALS MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion. SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Represents Beacon administration to patients, patient's families, or visitors who have complaints, concerns or questions regarding services provided at Beacon Health System, and assists in...

Reports to the Practice Manager and works under the direction of the Clinical Supervisor, Office Supervisor and/or Office Coordinator. Under general supervision and according to established policies and procedures, is responsible to process, reconcile and resolve patient accounts.  This includes collecting payment from patients, setting up payment plans, verifying insurance coverage and eligibility, preparing good faith estimates, providing patient education, and ensuring accuracy of patient records. The patient account representative also assists with patient inquiries, resolves account discrepancies, and provides quality customer service. MISSION, VALUES and SERVICE GOALS MISSION:  We deliver outstanding care, inspire health, and connect with heart. VALUES:  Trust. Respect. Integrity. Compassion. SERVICE GOALS:  Personally connect. Keep everyone informed. Be on their team. Performs various patient account and clerical duties in...