32 customer service jobs found in Boston, MA

Description: Love the city of Boston? Want to share your enthusiasm and knowledge with new and returning visitors? We are seeking enthusiastic, engaging individuals to work as Customer Service Reps in the Visitor Information Center at Boston Common . If you are a high school graduate, a retiree, a college student home for the summer or just looking for a great part-time job, join our growing team! Become a member of our dedicated team tasked with engaging visitors & helping them explore our amazing city! These are SEASONAL, part-time, (15 - 25 hour per week) positions with a schedule requiring some holiday/weekend hours. Responsibilities include: Welcoming visitors to the city with friendly attitude & exceptional customer service. Maintaining an organized work environment. Remaining informed of local events, Meet Boston membership and programs. Offering visitors creative ideas of how to spend their time in the city. Stocking the center with...

Customer Service Representatives are the face of the Domino's brand. We're looking for outgoing, courteous, and hard-working candidates who are excited to assist customers in finding the perfect pizza-topping combination. Some requirements include: Must be 18 years or older Identify customer's needs to achieve satisfaction Strong listening skills Ability to multi-task Adhere to communication procedures Responsibilities: Manage large amounts of incoming calls and customer inquiries Assist management and co-workers with a wide-range of duties Keep workstation clean at all times Salary: $15.00 Job Types: Full-time, Part-time Compensation details: 15-15 Hourly Wage PI9657a970833b-37641-40119586

Customer Service Booking Hotels | We Will Train You Job Title: Customer Service – Booking Hotels Job Type: Flexible Schedule | Remote Work We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist clients in selecting and booking hotel accommodations Provide...

Job Ref:JR-938 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Onsite: occasional remote Salary/Pay Rate:$61,900.00 - $66,100.00 per year Overview The Patient Navigator helps patients and their families access the health care delivery system through outreach, follow-up, support, education, The Research-Focused Patient Navigator improves equitable access to clinical research by curating trial options, proactively pre-screening and outreaching to patients across referral sites and DFCI Longwood, and providing end-to-end, patient-centered navigation from pre to post clinical trial enrollment. The role bridges clinicians, research staff, and patients to reduce logistical and social barriers, coordinate research navigation, complete participation assessment, and capture metrics that inform continuous improvement in trial access and enrollment for underrepresented patients in blood...

Job Title: Sales Clerk Company : One Energy Job Type: Full-Time/Part-Time About Us: One Energy is a family-owned and operated company deeply rooted in our community. Founded by Mark Diarbakerly in 1977, we started as a small Exxon Station in Saugus, MA, and have since expanded to over 20 retail locations. We deliver a variety of petroleum products throughout Massachusetts and Rhode Island. Our Wholesale Distribution division, started in 2004, ensures top-tier service to our customers. We are passionate about health and providing fresh, healthy, and convenient food options for our customers. One Energy has been recognized as the Operator of the Year in New England through our flagship Fresh Village Brand. This achievement is a testament to the hard work, dedication, and excellence of each team member. At One Energy, our commitment goes beyond accolades – we aim to provide continuous learning and growth opportunities for all our team members. This recognition only...

Join Goodwin’s Global Operations Team and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognized as the “Best Business Team” by The...

Job Ref:JR-1042 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Onsite: occasional remote Salary/Pay Rate:$53,900.00 - $60,700.00 per year Overview Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Liaison is the primary point of contact and ambassador representing Dana-Farber Cancer Institute and Brigham and Women’s International Office to all international patients, families/escorts, physicians, embassies, governmental health authority’s, foundations, and insurance companies throughout the continuation of the patient’s care coordination. This role is instrumental in meeting the business needs of the program, provides exceptional customer service, and maintains language appropriate navigation, effective communication, and culturally sensitive understanding/knowledge to all international stakeholders engaging with...

Job Ref:JR-1493 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Per Diem Work Location:Remote: 100% off site Salary/Pay Rate:$43,600.00 - $52,500.00 per year Overview POSITION SUMMARY: The Social Work Group Clinical Supervisor provides virtual group clinical supervision to social work staff (adult and pediatric) within Dana-Farber Cancer Institute’s Division of Social Work. This role focuses on facilitating small group supervision and case-based learning to strengthen clinical practice in oncology social work and serious illness care across inpatient and ambulatory settings. The position collaborates with Social Work leadership to support high-quality, evidence-informed psychosocial care, promote consistent standards of practice, and foster a culture of reflection and learning. The Social Work Group Clinical Supervisor also contributes to the development of clinical supervision frameworks for the...

The Marketing and Business Development (MBD) Technology Manager oversees a core set of MBD Technology platforms and workflows that support digital experience, visual communications, and engagement execution across the firm. Reporting to the Associate Director of MBD Technology, this role manages a team responsible for digital experience optimization, SEO, analytics support, and visual communications execution. The Manager ensures platforms, tools, and processes are reliable, well-governed, and effectively adopted, while partnering closely with other MBD Technology leaders-including Relationship Intelligence, Insights, and Enablement-to deliver a cohesive, data-informed technology ecosystem. Key Responsibilities Platform & Workflow Ownership Oversee day-to-day management and optimization of MBD Technology platforms and emerging tools supporting digital experience, website engagement, email production, analytics, SEO, and related marketing and business development...

The Relationship Intelligence Specialist supports the firm’s CRM, ERM, and integrated relationship intelligence platforms by maintaining accurate data, supporting system functionality, and assisting attorneys and business development teams in leveraging relationship insights. Reporting to the Relationship Intelligence Manager, this role plays a key operational role in ensuring relationship data and intelligence tools are reliable, accessible, and effectively used. The Specialist focuses on execution, data quality, and day-to-day support across CRM-connected systems that inform targeting, outreach, and client development efforts. Key Responsibilities            Core Platform & Data Support Ensure CRM, ERM, and relationship intelligence platforms are reliable, well-maintained, and effectively leveraged by users. Support data hygiene initiatives by coordinating validation, cleanup, and enrichment efforts-partnering with vendors and enabling users to maintain quality...

About Cefaly CEFALY Technology is at the forefront of medical innovation, specializing in the development of cutting-edge devices that transform the treatment and prevention of migraine. As the creators of the world’s first FDA-cleared, over-the-counter external trigeminal nerve stimulation device, CEFALY has revolutionized migraine management, offering millions of sufferers a safe, effective, and non-invasive solution. CEFALY is headquartered in Liège, Belgium and also has an office in Darien, Connecticut. CEFALY received the first FDA approval for neuromodulation and mission continues to be advancing the field of neuromodulation through continuous innovation, rigorous clinical research, and a deep commitment to improving the lives of our users. We are driven by a passion for science and a dedication to delivering exceptional products that empower people to take control of their health. At CEFALY, we value a culture of collaboration, integrity, and continuous...

Harbor IT is a leading Managed Service Provider (MSP) specializing in delivering cutting-edge Cybersecurity, IT, and Cloud Services to a diverse portfolio of clients. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Harbor IT is backed by investment firm Worklyn Partners since 2022 and has built a national platform through acquisition and rapid organic growth. Our mission is to manage our clients’ technology and mitigate their cyber risks, so that they don’t have to. Position Overview: This is a Monday-Friday field technician role based at various client sites in the Boston, Cambridge, metro north, and southern NH areas. We assign engineers to clients considering proximity to their home. However, require willingness to commute to all client locations. ******ONLY CONSIDERING CANDIDATES LOCAL TO MA/NH AREA****   We are seeking a highly skilled IT Field Technician II who combines strong technical acumen with outstanding...

Online | Client Services Coordinator We are seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a remote, flexible work environment. Responsibilities Assist clients with general questions, planning support, and coordination of booking detailsProvide excellent customer service through email, phone, and messagingSupport clients with organizing trip preferences, dates, and experience optionsHelp gather information needed for itineraries, reservations, and service selectionsMaintain accurate client and booking notes within our systemsCommunicate professionally to ensure a smooth, positive travel-related experienceStay informed about available destinations, suppliers, and service offeringsSupport follow-up, confirmations, and administrative tasksWork collaboratively with the...

Remote Vacation Planning Job Title: Remote Assistant | Booking Vacations About Us: We help individuals, couples, and families turn their dream vacations into reality. From tropical getaways and cruises to group adventures and milestone celebrations, we provide expert planning and personalized support at every step of the travel journey. Position Overview: We are seeking a dependable and detail-oriented Remote Assistant to support our vacation booking process. In this role, you will work closely with our travel planning team to research destinations, prepare quotes, manage reservations, and assist clients with pre- and post-booking communication. This is a fully remote position ideal for someone who enjoys organizing, helping others, and being part of a travel-focused team. Key Responsibilities: Assist in researching and recommending vacation packages, resorts, cruises, and accommodationsSupport the preparation and delivery of travel quotes and proposalsProcess and update...

Hospitality Support Coordinator | Online Job Overview: We are seeking a dependable and detail-oriented Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment.This position is ideal for individuals who are organized, professional, and comfortable working independently using online systems. Key Responsibilities: Provide online support for client inquiries related to reservations and schedulingAssist with coordination of hospitality-related services, including accommodations and associated arrangementsMaintain accurate client records and reservation details in internal systemsCommunicate professionally with clients via email, phone, and digital platformsReview confirmations and documentation for completeness and accuracyProvide general administrative and...

Job Ref:JR-2633 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$72,980.00 - $88,035.00 per year Overview Under minimal supervision, the Executive Assistant I provides high-level administrative support primarily to Vice Presidents and above or a comparable level executive. Work requires some analysis and use of initiative and independent judgement. The Executive Assistant I is often called upon to communicate on behalf of executive(s) to other employees. The Executive Assistant I conducts work assignments of increasing complexity with some latitude for independent judgement and remains knowledgeable of corporate policies. This role directly supports Dr. Judy Garber, who is the Susan F. Smith Chair and Chief of the Division of Cancer Genetics and Prevention at Dana-Farber Cancer Institute and a Professor of Medicine at Harvard...

Job Ref:JR-2470 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Finance/Accounting Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$47,700.00 - $54,000.00 per year Overview The Patient Financial Counselor serves as point of contact for patients for financial matters related to access to services and engagement throughout their financial experience at Dana-Farber Cancer Institute (DFCI). Reporting to and with direction from the Access & Financial Engagement Supervisor, the Patient Financial Counselor is responsible for ensuring complete and accurate patient registrations, answering general insurance coverage questions, providing clear and accurate financial information and options, assisting patients with applying for MassHealth, selecting plans, preparing self-pay estimates, and collecting deposits and payments. This role requires a commitment to service excellence, the ability to work in a fast-paced environment,...

Job Ref:JR-2545 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Research Administration Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$89,000.00 - $101,100.00 per year Overview This position's work location is remote with occasional time onsite as needed. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI). The Division of Hematologic Neoplasia and Hematologic Malignancies in Medical Oncology is seeking a Senior Research Administrator to join our team. Our division continues to grow year after year supporting a wet lab division that includes 26 Independent Laboratories and six disease centers with 60 additional faculty across Leukemia, Lymphoma, Stem Cell Transplant and Cellular Therapies, Plasma Cell Neoplasias, Melanoma, and Hematology. The Senior Research Administrator is responsible for the management of complex research portfolios for multiple laboratories and completes...

Job Ref:JR-922 Location:21 27 Burlington Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Boston Job Posting Location Salary/Pay Rate:$96,900.00 - $111,000.00 per year Overview The Research Informatics Operations (RIO) team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information system needs of the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst II will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission of the Client Services Team is to support the operations of the research program at Dana-Farber/Harvard Cancer Center, including but not limited to clinical trial management, grant development, intellectual property management, and biospecimen banking.Incumbent will work on medium to large sized projects, to design, develop, implement, and support the overall support of the research...

Job Ref:JR-25 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Pharmacy Employment Type:Full time Work Location:Boston Job Posting Location Salary/Pay Rate:$98,600.00 - $112,500.00 per year Overview The Pharmacy Senior Business Analyst is a quantitative analytics professional who specializes in delivering actionable insights and analytics to business users, leveraging an enterprise analytics framework, infrastructure, and operating model. The Pharmacy Senior Business Analyst is responsible for independently delivering on multiple common tasks during a project on time and of high quality supporting clinical and operational areas, including but not limited to, infusion operations, quality and patient safety, finance, pharmacy supply chain, and research. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...