30 customer service jobs found in Boston

Safety Supervisor - Transit WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billionbus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities. Job Description: The Safety Supervisor will work closely with the General Manager to ensure compliance with state and federal laws as well as company policy. The right candidate will thrive in a fast-paced environment, as the company expands their presence in the dynamic transportation marketplace. Duties and Responsibilities: Lead, design, develop and implement initial and recurrent training...

Remote Sales Insurance Specialist Are you enthusiastic, self-motivated, and eager to learn? Do you thrive in a fast-paced environment and aren't afraid of hard work? If so, we want to hear from you! At Globe Life: The Gelb Group, we are dedicated to protecting the hardworking middle class. As a Virtual Sales Insurance Specialist , you'll embark on a structured 3-6 month training program designed to provide you with in-depth industry knowledge and hands-on experience. You'll gain valuable insights into our history, mission, and vision while developing the skills necessary to excel and grow within our company. What You’ll Do: Master the daily operations of the business through hands-on training. Work directly with customers to tailor permanent benefits that meet their family's needs. Build and maintain strong relationships with organizations such as the Police Association, Nurses Association, Firefighters, Postal Workers, Labor Unions, and more. Develop essential...

Online Hospitality Support Coordinator Job Overview: Destination Knot is seeking a dependable and detail-oriented Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment.This position is ideal for individuals who are organized, professional, and comfortable working independently using online systems. Key Responsibilities: Provide online support for client inquiries related to reservations and schedulingAssist with coordination of hospitality-related services, including accommodations and associated arrangementsMaintain accurate client records and reservation details in internal systemsCommunicate professionally with clients via email, phone, and digital platformsReview confirmations and documentation for completeness and accuracyProvide general...

Work From Home | Cruise Reservations Specialist | Fully Remote Job Title: Work From Home | Cruise Reservations Specialist | Fully Remote Company: Destination Knot Job Type: Flexible Schedule | Remote Work About Destination Knot: Destination Knot is a professional travel planning company dedicated to helping clients create unforgettable experiences across the globe. Specializing in cruises, hotel accommodations, and group travel, we pride ourselves on exceptional customer service and personalized vacation planning. Position Overview: Destination Knot is seeking enthusiastic, detail-oriented individuals to join our team as Cruise Reservations Specialists . In this fully remote role, you will help clients explore cruise options, answer questions, and secure reservations tailored to their travel preferences. This role is perfect for individuals who love travel, enjoy working with people, and want the flexibility to work from home.Full training and continuous support are...

Client Services Coordinator Remote We are seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a remote, flexible work environment. Responsibilities Assist clients with general questions, planning support, and coordination of booking detailsProvide excellent customer service through email, phone, and messagingSupport clients with organizing trip preferences, dates, and experience optionsHelp gather information needed for itineraries, reservations, and service selectionsMaintain accurate client and booking notes within our systemsCommunicate professionally to ensure a smooth, positive travel-related experienceStay informed about available destinations, suppliers, and service offeringsSupport follow-up, confirmations, and administrative tasksWork collaboratively with the team...

Job Ref:46891 Location:450 Brookline Ave, Boston, MA 02215 Category:IT/Informatics Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Overview Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. The Enterprise Data & Analytics (ED&A) team at Dana-Farber Cancer Institute is seeking a Senior Clinical...

Job Ref:47149 Location:450 Brookline Ave, Boston, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Overview The Cellular Therapies Donor Services Specialist facilitates allogeneic donor identification and collection processes on behalf of adult and pediatric patients undergoing a stem cell transplant or other Cellular Therapy, including standard of care and clinical research therapies. This position is responsible for initiating and managing the search for suitable donors, coordinating donor testing and collection, donor product acquisition, and ensuring a smooth and effective process for both the donor and recipient. The role requires collaboration with multidisciplinary care teams, and donor registry organizations, as well as attention to detail, organization, problem-solving and effective communication. The specialist is responsible for the analytical, logistical, and administrative...

Job Ref:41967 Location:450 Brookline Ave, Boston, MA 02215 Category:Pharmacy Employment Type:Full time Work Location:Onsite: 100% onsite Overview The Pharmacy Supervisor of Infusion Services oversees the daily operations of the pharmacy to ensure that high-quality patient care is provided in compliance with regulations, hospital policies, and practices. The Pharmacy Supervisor coordinates daily workflow and supports the Pharmacy Manager to implement identified process improvements and quality assurance initiatives. The Pharmacy Supervisor works closely with the Pharmacy Manager to support staff recruitment efforts.  This individual supports the on-site onboarding and orientation of new staff members and ensures ongoing training and competencies are maintained. It is expected that they be current regarding trends and developments in pharmacy practice and serve as a role model and mentor to the professional and technical staff. The Pharmacy...

Job Ref:47147 Location:450 Brookline Ave, Boston, MA 02215 Category:Operations Employment Type:Per diem Work Location:Onsite: 100% onsite Overview This is a Per Diem position is fully onsite and requires the ability to cover any shift. The primary post will be at our main campus (Longwood) but will need to have the flexibility to cover shifts at our regional campuses (South Shore Hospital, Merrimack Valley, and Londonderry, NH). It may also be eligible for Shift Differentials depending on the shift(s) worked. Under close supervision, provides emergency response to a variety of situations and incidents to support the department, patients, clinicians and/or faculty. Provides protection to people and property through patrol, investigation, monitoring alarms, and surveillance cameras. Provides a high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Uses various office...

Job Ref:45255 Location:450 Brookline Ave, Boston, MA 02215 Category:Operations Employment Type:Full time Work Location:Onsite: 100% onsite Overview Under the general direction of the Lockshop Manager, the security technician maintains, services and installs door hardware, locks, electronic access control equipment and closed circuit television equipment.  As part of the Lockshop team, the technician also maintains the Institutes mechanical hardware, repairing and replacing hardware and cutting keys as needed.  The technician completes work orders and preventive maintenance orders as assigned while delivering a high level of customer service. This position is under the IUOE local 877 bargaining agreement.  A technician holding a Massachusetts low voltage license is compensated at a grade 98 category and a non-license holder is compensated at the grade 97 category. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together...

Job Ref:46806 Location:450 Brookline Ave, Boston, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Onsite: 4-5 days onsite/week Overview Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Liaison is the primary point of contact and ambassador representing Dana-Farber Cancer Institute and Brigham and Women’s International Office to all international patients, families/escorts, physicians, embassies, governmental health authority’s, foundations, and insurance companies throughout the continuation of the patient’s care coordination. This role is instrumental in meeting the business needs of the program, provides exceptional customer service, and maintains language appropriate navigation, effective communication, and culturally sensitive understanding/knowledge to all international stakeholders engaging with the program. The International Patient Liaison...

Job Ref:47203 Location:450 Brookline Ave, Boston, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Onsite: 4-5 days onsite/week Overview Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Liaison is the primary point of contact and ambassador representing Dana-Farber Cancer Institute and Brigham and Women’s International Office to all international patients, families/escorts, physicians, embassies, governmental health authority’s, foundations, and insurance companies throughout the continuation of the patient’s care coordination. This role is instrumental in meeting the business needs of the program, provides exceptional customer service, and maintains language appropriate navigation, effective communication, and culturally sensitive understanding/knowledge to all international stakeholders engaging with the program. The International Patient Liaison...

Job Ref:47399 Location:450 Brookline Ave, Boston, MA 02215 Category:NP/PA Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Overview We are seeking a dedicated and organized Administrative Assistant to support Dana-Farber's Physician Assistants and program staff. This role is integral to the support of DFCI's PAs and involves a variety of administrative and coordination tasks. The ideal candidate will have strong organizational skills, excellent communication abilities, and enthusiasm for a fast-paced healthcare environment. The Administrative Assistant will be a key memeber of the DFCI PA administrative support staff and will provide back-up to other team members when necessary. The Administrative Assistant will work collaboratively with clinical and administrative faculty and staff, and must maintain exceptional customer service. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing...

Job Ref:42754 Location:450 Brookline Ave, Boston, MA 02215 Category:Pharmacy Employment Type:Full time Work Location:Remote: occasional time on campus Overview The Pharmacy Senior Business Analyst is a quantitative analytics professional who specializes in delivering actionable insights and analytics to business users, leveraging an enterprise analytics framework, infrastructure, and operating model.  The Pharmacy Senior Business Analyst is responsible for independently delivering on multiple common tasks during a project on time and of high quality supporting clinical and operational areas, including but not limited to, infusion operations, quality and patient safety, finance, pharmacy supply chain, and research. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive...

Hiring for a Practice Assistant for a healthcare clinic in Mattapan.  MUST HAVES: Recent patient access experience ( 2 years required) Epic experience Fluent in Spanish or Haitian Creole Schedule:  M-F 8am-5pm OR M-F 8:30am-5:15pm Pay:  $23-$24/hr Summary: The Practice Assistant – Call Center is the first person with whom a patient or family member will interact, via telephone prior to a visit – this not a patient facing role and is all phone in call center.  The Practice Assistant – Call Center is responsible for ensuring positive patient experiences through the delivery of exceptional customer service, and courteous interactions. The Practice Assistant – Call Center works closely with all care team members and is responsible for performance of a variety of office functions, including answering incoming phone calls, verification of demographic and insurance information, scheduling appointments, greeting patients and family members, and...

Job Ref:47388 Location:450 Brookline Ave, Boston, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Overview Reporting to the Senior Vice President (SVP), Ambulatory Care, the Executive Assistant will provide primary support to the SVP related to scheduling, meeting development and planning, development of internal and external presentations, and development of internal communications on behalf of the SVP. The SVP, Ambulatory Care, is a new executive to the Dana-Farber Cancer Institute (DFCI), tasked with optimizing the patient care experience in ambulatory services in a rapidly growing footprint across multiple sites.     The Executive Assistant serves as the primary point of contact for diverse internal and external constituents, including faculty and commercial partners; assists the SVP as well as others aligned to the Office, with monitoring, prioritizing, and executing a...

Job Ref:47304 Location:450 Brookline Ave, Boston, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Overview Under minimal supervision, the Executive Assistant I provides high-level administrative support primarily to Vice Presidents and above or a comparable level executive*.   Work requires some analysis and use of initiative and independent judgement.  The Executive Assistant I is often called upon to communicate on behalf of executive(s) to other employees.  The Executive Assistant I conducts work assignments of increasing complexity with some latitude for independent judgement and remains knowledgeable of corporate polices.  NOTE:  *VP+ or comparable level executive such as SVP, EVP, Chiefs, Department Chairs and Division Chiefs.  Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research...

Job Ref:45723 Location:450 Brookline Ave, Boston, MA 02215 Category:Research Laboratory Employment Type:Full time Work Location:Onsite: 100% onsite Overview Fully On-Site: Monday - Friday, 6:00 AM - 2:30 PM Reporting to the Practice Director, this mission critical position is responsible for departmental administrative tasks and the review of complex patient appointment sets and associated lab work. The Lab Services Coordinator (LSC) works in a busy environment with a high patient volume, managing complex tasks while balancing multiple real-time priorities, and, when appropriate, acting as the escalation point for issues presenting at main reception.  The LSC is an ambassador of the DFCI patient experience while efficiently managing the patient check-in process; uploading outside imaging into Epic, being responsible for offering exemplary customer service and resolving and triaging issues presented during both face-to-face or telephone interactions....

Key Responsibilities Qualify incoming Wedding, Catering, and Social event inquiries to assess business potential. Develop and present customized proposals, conduct site tours, and secure bookings through effective communication and client engagement. Prepare and issue contracts, manage deposits, and follow up to ensure timely completion of all booking requirements. Plan and execute assigned Weddings, Corporate, and Social events from inception through completion, including tastings, banquet event orders, room block management, and post-event billing. Collaborate with all operational departments to ensure seamless event delivery that meets or exceeds client expectations and company standards. Maintain consistent communication with clients and internal teams, ensuring all event details are clearly documented and executed. Monitor hotel room block performance, adjusting allocations as needed while maintaining contractual commitments. Partner...

About BizzyCar BizzyCar is an innovative software platform that enhances automotive dealership service operations by streamlining service appointments, recall management, mobile service, customer engagement, and retention. Our mission is to empower dealerships to maximize operational efficiency, boost revenue, and enhance customer satisfaction. About the role We are seeking a dynamic and detail-oriented Marketing Associate to join the BizzyCar team. In this role, you’ll support the planning and execution of marketing initiatives, campaigns, and events. You’ll work closely with Marketing leadership, Sales, and Customer Success teams to increase brand awareness, generate qualified leads, and engage current and prospective customers. If you’re passionate about digital marketing and growth-driven campaigns, this role is an exciting opportunity to make a significant impact in a fast-paced and growing company. Requirements Campaign Management & Execution...