Feb 20, 2026
Overview:
Job Purpose The Services Product Specialist supports Client Operations and partners with cross-functional teams. This role is responsible for end-to-end ownership of pre- and post-release activities, including go-to-market planning, technical requirements gathering, troubleshooting, and managing the post-release software defect and enhancement intake and triage process. Key areas of responsibility include, but are not limited to TPO Connect, Developer Connect, and Encompass Business Service (EBS). Responsibilities Execute pre- and post-release processes supporting Client Operations. Ensure delivery of information necessary for internal teams to plan and support changes and releases. Maintain collaborative relationships with ICE Mortgage Technology teams across Client Operations, Product & Engineering and other internal organizations. Identify and drive resolution of high-impact quality concerns. Manage, review, and triage incoming...
Intercontinental Exchange Holdings, Inc.
Omaha, NE, USA
Full time