3 jobs found in Stateline

Overview: Table Games Dual Rate Floor Supervisor: Dealer - Primary job is Dealer @ $12/hour+tips/Supervisor - Set hourly rate without tips. Supervise a section of the casino floor of typically one to six table games.  Responsible for supervising dealers in assigned section.  Works with and accepts general guidance and direction from the Team Lead, Casino Shift Manager, and/or the Casino Manager on duty.  Deal assigned game(s) accurately and productively.  Offer exceptional customer service to all guests.  Maintain detailed knowledge of property events.  This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).     Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES :     Continually monitor activity on all table games in assigned section; ensure that game integrity is upheld. Maintain a...

Overview: It is the responsibility of the PBX Operator to assist/process any and all guest communicated needs, with the goal of exceeding the guest expectations.  This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity). Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES :   Answer inbound calls and process/dispatch requests accordingly, (i.e.: Maintenance, Front Desk, Housekeeping, Bell Desk, Valet calls from guest and or employees, etc.) Responding to guest and or employee requests received in digital form, i.e. emails, text message portal, instant messages, etc. Conducting outbound calls to ensure guest satisfaction has been obtained for Front Desk, Housekeeping, Bell Desk, Valet guest request calls, etc. Monitoring all dispatch systems to ensure any pending requests are dispatched out to an...

Overview: It is the responsibility of the Casino Shift Manager to oversee the day-to-day operations and manage all aspects of the casino floor and staff as it relates to Table Games during their assigned shift.  This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity). Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES :     Monitor activity on all table games; ensure that game integrity is upheld. Maintain a thorough understanding of the rules and procedures for each game offered on the casino floor. Maintain a thorough understanding of all Dealer and Casino Floor Supervisor SOPs. Maintain a detailed knowledge of upcoming casino events. Monitor and continually train table games staff including managers, supervisors and dealers. Greet and interact with guests in a professional, welcoming and...