2 customer service jobs found

Healthcare Case Manager ~$50-60k (paid hourly)  Location: Queens, NYC FLSA: Non-Exempt Position Summary: The Healthcare Case Manager ensures quality, cost-effective care for patients by providing case management services to children, families, and adults. This role coordinates care with patients’ support systems and a multidisciplinary care team to ensure services meet individual patient needs. Responsibilities: Client Services and Direct Care Conduct intake, comprehensive assessments/reassessments, and develop individualized care plans. Coordinate with a multidisciplinary care team and patient support networks to monitor progress and promote positive health outcomes. Build trusting relationships with patients and families and manage emotional distress during crisis situations. Provide clinic-based health education alongside regular care visits. Obtain prior authorization for pharmacy or medical services as needed. Represent...

Pharmacy Technician - NY Remote About Capsule Capsule is a new kind of pharmacy. One that is smarter, friendlier, faster and hand-delivers your medication, same-day, for free. We have a national presence and have raised over $500MM from the best healthcare and technology investors in the world. People succeed in our culture when they are intensely focused on our customers, are energized by accomplishing ambitious goals, and push themselves and their teammates to be their best. If this excites you, wed love to have you join us . About the Role As a Processing Pharmacy Technician, you will be responsible for providing white-glove service for customers by following an efficient prescription workflow, optimizing customer satisfaction, and helping to navigate complex pharmacy issues. Your responsibilities will include: Accurately translating and entering prescription information into the pharmacy database according to state regulations. Verifying insurance information...