Mar 21, 2026
Location: Boston, MA (Fully Onsite)
Pay: $26–$30/hr
Schedule: Monday–Friday, 9:00 AM – 5:00 PM
About the Role
We are seeking a Collections Specialist for a reputable financial institution. This role will focus on managing delinquent loan accounts, contacting customers, and helping establish repayment solutions.
This is a fully onsite role in Boston , easily accessible via public transportation.
Key Responsibilities
Contact customers regarding delinquent loan and credit card accounts (outbound collections)
Monitor and manage delinquent mortgage, equity, and consumer loans
Establish repayment plans, settlements, and loan workout solutions
Handle customer inquiries professionally and resolve issues efficiently
Identify financial hardship cases and gather required documentation
Assist with loan modifications, loss mitigation, and foreclosure preparation
Ensure compliance with all credit union...
Complete Staffing Solutions
Boston, MA, USA