9 jobs found

Customer Service Agent Alliance Medical Group Job Description Title Customer Service Agent Department(s) Call Center Reports to Call Center Manager Job summary The Customer Service Agent is responsible for answering a multi-line telephone, triaging calls, scheduling appointments, and taking messages. The Customer Service Agent serves as a liaison between the caller and medical support or other staff to facilitate the smooth running of the healthcare environment and promote the delivery of quality patient care. Duties and Responsibilities: Answers multi-line telephone promptly, and in a polite and professional manner. Schedules patient appointments correctly, being certain to review appointment date, time, location, and provider name with caller. Informs caller of items to bring to appointment. Reminds caller of...

Hours 8:30am – 5pm – fully in office M-F Pay – $45-$55k    Key Responsibilities Perform accurate and timely data entry of customer orders and related information. Provide exceptional customer service through phone and email communication. Support order tracking, issue resolution, and follow-up with internal departments. Assist with general office duties including filing, documentation, and reporting. Collaborate with the production and shipping teams to ensure smooth operations. Learn and use our ERP system (Styeline) to manage orders and inventory. Successfully work independently while also bringing a positive, team-focused attitude to support multiple departments as needed. Qualifications 2+ years  of experience in customer service or administrative support role. Proficiency in ERP systems (Styeline experience a plus but not required). Excellent verbal and written communication skills. Strong attention to detail and accuracy in data entry....

Location: Waterbury, CT  Pay : $26 Schedule:  8:30am – 5pm – fully in office M-F Key Responsibilities Perform accurate and timely data entry of customer orders and related information. Provide exceptional customer service through phone and email communication. Support order tracking, issue resolution, and follow-up with internal departments. Assist with general office duties including filing, documentation, and reporting. Collaborate with the production and shipping teams to ensure smooth operations. Learn and use our ERP system (Styeline) to manage orders and inventory. Successfully work independently while also bringing a positive, team-focused attitude to support multiple departments as needed. Qualifications 2+ years  of experience in customer service or administrative support role. Proficiency in ERP systems (Styeline experience a plus but not required). Excellent verbal and written communication skills. Strong attention to detail and...

Position: Customer Service Representative Location: Danbury, CT Pay: $22/hr Hours: Monday to Friday 7:30am to 5pm **Rotating Saturday Shift, half day** Key Responsibilities: Assist customers with account inquiries, payment processing, budget plans, and service contracts. Handle customer complaints with empathy and efficiency. Maintain detailed and accurate records of customer interactions and transactions. Collaborate with other departments to ensure seamless customer service. Provide a professional, courteous experience during both routine and urgent situations. Handle a high volume of calls – a standard day is approximately 75. …Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing...

Customer Service Representative – French (Canadian) | Fully Remote Overview: We are seeking a dedicated Customer Service Representative fluent in French (Canadian) to join our fully remote team. In this role, you will respond to a wide range of phone and email inquiries, providing detailed knowledge of insurance and annuity products while representing our fraternal organization with professionalism, courtesy, and positivity. Key Responsibilities: Engage callers, ask probing questions, and analyze concerns to provide accurate responses. Utilize internal systems to access and deliver information on life insurance (old and new), annuities, cash values, taxation, settlement options, and fraternal rules. Follow procedures for the release of policyholder information, assess needs for Home Office support, and escalate requests as appropriate. Review and respond to email inquiries or redirect to the proper department. Serve as a liaison between the...

Role:  Customer Service Representative (Heating and Oil) Location:  Danbury, Connecticut Hours: 7:30 am-5 pm **Rotating Saturday Shift, half day** Pay:  $22/hr Key Responsibilities: Assist customers with account inquiries, payment processing, budget plans, and service contracts. Handle customer complaints with empathy and efficiency. Maintain detailed and accurate records of customer interactions and transactions. Collaborate with other departments to ensure seamless customer service. Provide a professional, courteous experience during both routine and urgent situations. Handle a high volume of calls – a standard day is approximately 75. …Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you...

Collections Specialist East Coast Remote Essential Functions: Experience with high volume B2B calls to take notes; update account status and customer information Adhere to consumer protection laws and FHC’s standard practices and policies Research and identify issues attributing to account delinquency and resolve them by working with the customer Communicate and follow up effectively with management regarding customer accounts on a timely basis Review and monitor assigned accounts and all applicable collection reports Respond to customer inquiries, resolve discrepancies, process and review account adjustments Negotiate payment plans to determine why customers are delinquent and to ensure continuous repayment Requirements: 5+ years of Billing and B2B Collections Possesses excellent verbal, negotiation, customer service and communication skills...

TITLE: International Inside Sales Specialist LOCATION: North Haven, CT COMPENSATION: $75,000 Base + 8% Bonus Additional: Sign-on bonus may be available REQUIREMENT: Must speak fluent German (French strongly preferred) About the Opportunity We are seeking a driven and multilingual International Inside Sales Specialist to join a high-performing global inside sales team. In this role, you will support and expand international customer accounts—primarily German- and French-speaking—while representing a diverse, technical, and globally utilized product line. You will handle both inbound and outbound international sales activity, quote preparation, customer development, and account expansion efforts. This position requires strong communication skills, a customer-focused mindset, and the ability to understand the specifications and applications of technical products. This is an excellent opportunity for someone excited to grow in international sales and join a...

Requirments  Handling inbound/outbound calls Resolving customer issues Providing product info, using CRM software, following scripts, de-escalating problems, and meeting performance metrics (KPIs) for a Customer Service  Requirments  Experience handling upwards of 100 calls a day  …Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a...