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Customer Service media Massachusetts

2 media jobs found

EH
Mar 05, 2026  
Switchboard Operator
Switchboard Operator Job Summary The Switchboard Operator performs switchboard activities which include; the operation of the main hospital telephone console system, the in-house paging system, monitoring the alarm panels, and providing help desk support for information systems as required. This position’s responsibilities span the entire Health System. All duties should be performed in a manner that promotes teamwork and reflects the mission and philosophy of the Health System. Minimum Qualifications Education High School Diploma or equivalent is required. Experience Previous administrative or operative experience strongly preferred. Licensure and/or Certification None required. Skills Excellent customer service skills. Must be able to read, write, and communicate in English. Ability to maintain confidential information. Computer skills. PI57a65fa4d7c3-37641-39880245
Emerson Hospital Concord, MA, USA
EH
Feb 27, 2026  
Lead Patient Services Representative
Lead Patient Services Representative Job Summary Reporting to the Sr. Administrative Assistant of Imaging Services, responsible for coordinating the administrative support activities related to the daily operations of the Media Room, Reading Room, Main Radiology Reception Desk, CT/US/IR Reception Desk, MRI Concord and Mammography Breast Health Center Reception Desk. The Lead PSR manages all Patient Service Representatives. Minimum Qualifications: Education: High school diploma required. Coursework in business, healthcare administration, medical terminology, and management strongly preferred. Experience: Two to three years of office support experience in a healthcare/hospital environment required. Previous supervisory experience including managing off-site staff strongly preferred. Licensure and/or Certification: None Required Skills: Problem solving and quality assurance skills needed to continually improve efficiency and effectiveness of department....
Emerson Hospital Concord, MA, USA
 
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