117 research jobs found

Description: The Customer Service Representative works under close supervision to provide customer service to our members for our health, dental, and vision plans by performing the following duties.   Receives telephone inquiries regarding various aspects of the group health, dental, and vision program such as claims, eligibility, and coverage questions. Educate members on plan benefits, coverage limitations, and coinsurance/deductibles/out-of-pocket maximums using plain, clear language. Protect member privacy and comply with HIPAA and company policies to verify caller and ensure proper documentation is on file before releasing protected health information   Maintain accurate record keeping for member providing summary of call, listing any actionable items, creating follow-up tasks when necessary, and indicating resolution of call.     Navigate multiple systems while assisting members to search for information in knowledge base system, claims payor systems, and benefits...

Job title Work from Home: Customer Service Representative (Healthcare) About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Work from Home: Customer Service Representative (Healthcare) Job Description: Elevate Your Career with Sagility Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients. Become Part of a Team That S.O.A.R,s!...

Position Overview: Now Hiring: Customer Service Representative   Floral Image North America (FINA) Full-Time | Salary $50,000 | Company Vehicle Provided Location: New Jersey/ NYC- Fully remote role with 100% territory travel   Bring Creativity, Connection, and Sales Together 🌸 Floral Image North America (FINA) is seeking a motivated Customer Service Representative (CSSR) to join our growing team. This role is perfect for someone who enjoys building relationships, working independently in the field, and representing creative, eye-catching products that make a lasting impression. As a CSSR, you’ll be the face of FINA within your assigned territory—supporting existing customers, driving new business, refreshing floral arrangements, and expanding our customer base.   What You’ll Do   Customer Relationship Management Serve as the primary point of contact for assigned customers Build and maintain long-term,...

Job title Work from Home: Customer Service Representative (Healthcare) About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Work from Home: Customer Service Representative (Healthcare) Job Description: Elevate Your Career with Sagility Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients. Become Part of a Team That S.O.A.R,s!...

About Us: We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems. Job Summary: The Sales Development Representative is responsible for generating new business opportunities through research, cold calling, outreach, and lead qualifications. This role supports revenue growth by identifying potential clients, engaging prospects, and assisting with early‑stage account management. The SDR also supports client retention efforts through coordinated follow‑ups and participation in renewal activities. Essential Duties & Responsibilities: Lead Generation & Sales Outreach • Conduct cold calls, researched outreach, and proactive solicitation to develop new sales opportunities. •...

Description:    Outside Sales Representative (Automotive Repair Equipment) Full-Time | Field-Based: Covering Eastern NC & SC| $65,000 Base + Commission About AutoTech Solutions: AutoTech Solutions is a fast-growing provider of aftermarket automotive shop equipment, delivering high-quality tools, machinery, and service solutions to independent repair shops and dealerships. From vehicle lifts and air compressors to alignment systems and A/C machines, we power the service bays that keep vehicles on the road. Built on hustle, innovation, and hands-on customer support, AutoTech is on a mission to bring dependable equipment and exceptional service to every corner of the garage. Backed by private investment firm Brixey & Meyer Capital (BMC), we are executing an ambitious strategy to create a leading platform in automotive equipment distribution and service. With operations in Novi, MI, and Charlotte, Wade, and Raleigh, NC , we support customers across...

Description:    Outside Sales Representative (Automotive Repair Equipment) Full-Time | Field-Based: Covering Western NC & Western SC Territory| $65,000 Base + Commission About AutoTech Solutions: AutoTech Solutions is a fast-growing provider of aftermarket automotive shop equipment, delivering high-quality tools, machinery, and service solutions to independent repair shops and dealerships. From vehicle lifts and air compressors to alignment systems and A/C machines, we power the service bays that keep vehicles on the road. Built on hustle, innovation, and hands-on customer support, AutoTech is on a mission to bring dependable equipment and exceptional service to every corner of the garage. Backed by private investment firm Brixey & Meyer Capital (BMC), we are executing an ambitious strategy to create a leading platform in automotive equipment distribution and service. With operations in Novi, MI, and Charlotte, Wade, and Raleigh, NC , we support...

Fully Remote | Travel Customer Support | We Will Train You Position Overview: We are currently seeking motivated and service-oriented individuals to join our team in a fully remote Travel Customer Support role. This position focuses on assisting clients with vacation research, reservations coordination, and general travel inquiries.No prior travel industry experience is required. Comprehensive training and ongoing guidance are provided to ensure you feel confident and supported in your role. Key Responsibilities: Respond to client inquiries regarding vacation options and travel detailsAssist with booking support for flights, hotels, cruises, and vacation packagesProvide clear communication before, during, and after travelReview reservations for accuracy and completenessMaintain organized client records and documentationDeliver high-quality customer service with professionalism and care Qualifications: Strong communication skills (written and verbal)Comfortable navigating online...

Fully Remote | Travel Customer Support | We Will Train You Position Overview: We are currently seeking motivated and service-oriented individuals to join our team in a fully remote Travel Customer Support role. This position focuses on assisting clients with vacation research, reservations coordination, and general travel inquiries.No prior travel industry experience is required. Comprehensive training and ongoing guidance are provided to ensure you feel confident and supported in your role. Key Responsibilities: Respond to client inquiries regarding vacation options and travel detailsAssist with booking support for flights, hotels, cruises, and vacation packagesProvide clear communication before, during, and after travelReview reservations for accuracy and completenessMaintain organized client records and documentationDeliver high-quality customer service with professionalism and care Qualifications: Strong communication skills (written and verbal)Comfortable navigating online...

Fully Remote | Travel Customer Support (No Experience Required) Position Overview: We are currently seeking motivated and service-oriented individuals to join our team in a fully remote Travel Customer Support role. This position focuses on assisting clients with vacation research, reservations coordination, and general travel inquiries.No prior travel industry experience is required. Comprehensive training and ongoing guidance are provided to ensure you feel confident and supported in your role. Key Responsibilities: Respond to client inquiries regarding vacation options and travel detailsAssist with booking support for flights, hotels, cruises, and vacation packagesProvide clear communication before, during, and after travelReview reservations for accuracy and completenessMaintain organized client records and documentationDeliver high-quality customer service with professionalism and care Qualifications: Strong communication skills (written and verbal)Comfortable navigating...

Administrative Support Specialist Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently seeking an Administrative Support Specialist in Culloden, WV. If you are looking to join a great organization and a chance to become a part of our growing team, this may be the opportunity for you! Position Summary: The ideal candidate is a competitive self-starter who thrives in a fast-paced environment. The selected individual facilitates sales by processing and tracking orders, managing customer data, researching production information, generating reports as requested, and distributing sales documents. The individual will assist with customer queries, complaints, special orders, or returns via email or telephone Tasks/Duties/Responsibilities: Receives, processes, and monitors orders, expediting the order when necessary. Document customer information, communications and other pertinent information in Customer Relationship systems...

Work From Home | Hospitality & Reservations Representative Location: Remote – U.S. Based Industry: Hospitality & Customer Service Overview We’re seeking motivated individuals who thrive on helping others plan memorable hotel stays. You’ll assist travelers with reservations, provide prompt communication, and help ensure seamless guest experiences. Responsibilities Research hotel options and secure reservationsSupport clients with availability, rates, and questionsEnsure accuracy and attention to detail in all bookingsMaintain professionalism and timely responses Skills & Experience Excellent customer-service mindsetComfort working in a virtual environmentStrong organizational and multitasking abilitiesPrevious hospitality experience is a plus but not required Benefits Flexible hours – fully remote positionAccess to professional travel educationGrowth potential within the travel industry $45,000 - $65,000 a year Compensation details: 45000-65000 Yearly Salary...

Description: This is a hybrid position with one day per week in the office. Training will be conducted on-site during the initial 90-day probationary period. Candidates must reside within a commutable distance of Emrick, PA. General Responsibilities: Offer customer service support. Whether by phone, email, live chat or other customer interaction, Client Service Center representatives are front-line employees who help resolve customers’ questions and concerns, they are responsible for helping customers find what they’re looking for and addressing complaints with a particular emphasis on delivering an excellent customer experience. Build sustainable relationships and trust with customers and team members through open and interactive communication. Identify and assess customers’ needs. Generate sales leads to achieve satisfaction and an excellent customer experience.  Assists with various tasks and services in the daily operations functions to obtain a high degree of...

Overview: CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.   Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.   Based in Southern California since 2007, CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.   No wonder Newsweek named CoolSys one of America’s Greatest Workplaces!   We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:...

Overview:   Working Hours: 9:30 am to 6:30 pm EST   Job Purpose The team is in charge of analysis, checks and monitoring for ICE Data Indices and Pricing & Analytics clients globally.  A significant part of the job is working with global clients on a wide range of inquiries including market data, pricing valuation, rebalancing questions, methodology and product issues.   The team is working with multiple ICE teams globally such as Data, account managers, product. Constantly taking more responsibilities and getting exposure to new product.    The goal is to provide coherent information and analysis to the client, while working with multiple teams and conducting analysis to improve existing workflow to provide a high level of support for a portfolio of our top global clients.  Team members must exhibit a desire and aptitude for learning all areas of our business and understanding how we fit into a global client’s workflow.   Responsibilities Support...

Who We Are: We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient. We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities,...

Business Development Associate (Inside Sales)   Employment Type:  Fulltime  Compensation:  Competitive base salary + performance-based bonus About Us  We serve businesses throughout Connecticut with a strong focus on security, compliance, and customer relationships. As we continue to grow, we’re building a focused inside sales function to unlock additional value within our existing customer base and local market–without the heavy travel demands of traditional outside sales. Rewards & Perks Competitive base salary Performance-based commission plan of (up to $1,500 per quarter) Comprehensive medical, dental, vision, and Life Insurance coverage Paid time off and holidays 401K Retirement Benefit Plan with a company match Ongoing training and development About the Role This is a career building inside sales role for someone early in their sales journey who wants real ownership, not just call...

Essential Functions: Ability to take notes; update account status and customer information Adhere to consumer protection laws and FHC’s standard practices and policies Research and identify issues attributing to account delinquency and resolve them by working with the customer Communicate and follow up effectively with Sales Department regarding customer accounts on a timely basis Enlist the efforts of sales and senior management when necessary to accelerate the collection process Review and monitor assigned accounts and all applicable collection reports Respond to customer inquiries, resolve client discrepancies, process and review account adjustments Negotiate payment plans to determine why customers are delinquent and to ensure continuous repayment Establish and maintain cooperative working relationships Requirements: Knowledge of the...

Overview: To assist customers in the exchange of U. S. currency for chips, cash, foreign currency, GNLV documents and negotiable instruments, ambassadors of company good will.  This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).  Responsibilities: Sale and redemption of casino chips and/or coin for cash, foreign chips, GNLV chips and other “like money” items in a timely manner as requested by customers. Issuance and redemption of markers and customer deposit/withdrawals for cash, chips, checks and/or wire transfers. Cashing of checks for cash utilizing computer terminals, credit card advances, maintaining inventory of documents and negotiable instruments. Redemption of slot tickets and customer promotion vouchers and airfare. Prepare reports, assignment of company funds and recordation of departmental...

Why Seyfarth: At Seyfarth, we understand that great people are the key to our success, and we   provide   the opportunities   to match. If you join us,   you’ll   work in a friendly and professional environment, with   state-of-the-art   technology, and we will continue to invest in your professional development. If you want the freedom to grow at a firm that is invested in your future, keep reading.   The Opportunity: The Lead Technical Support Specialist is the technical workforce lead for Level 2 support and oversees a workforce of Junior and/or Senior Technical Support Specialists. This role analyzes and makes decisions/judgements about technology challenges and problems and directs their team to resolutions, coaches team members to foster their ability to provide prompt customer service oriented resolutions, and assists with identifying technology, training and customer service improvements. The Lead Technical Support Specialist builds and maintains...