RN CLINICAL COORDINATOR - AMBULATORY HARRISON

Overview: The Surgical Clinical Coordinator organizes, directs and ensures effective operations of the surgical unit taking into account the effects of her decisions on the 24-hour operation of the unit. This individual participates with managers in hiring, providing corrective action, and doing formal evaluation of employees. The Clinical Coordinator uses independent judgment in problem solving, takes necessary action to resolve issues, organizes workflow, assigns employees and participates in budget planning and compliance. This individual maintains clinical competency and participates in direct patient care on an episodic basis to assist in times of high census, as a consult to staff, or in response to emergency situations.

The Surgical Clinical Coordinator demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation.
Responsibilities:

Monitors workflow and makes appropriate changes
Chairs unit committees and task forces.
Participates on assigned leadership initiatives/committees.
Conducts informal meetings with preceptors and new orients to evaluate the new employee's progress.
Ensures appropriate scheduling and utilization of staff.
Participates in strategic planning to improve patient outcomes.
Communication of add-ons, time changes, cancellations to the appropriate staff/departments.
Strives to facilitate scheduled cases start on time.
Coordinates appropriate utilization of downtime for all staff, (e.g. EA, committee work).
Coordinates break/lunch relief
Participates in Quality Assurance measures and in planning and implementing identified improvements.
Coaches, mentors, encourages and motivates employees to work together as an effective team.
Integrates continual performance improvement into the structure and processes of the unit and the daily practice of team members to achieve desired clinical and fiscal outcomes.
Aligns all unit activities with unit, department, and institution performance improvement goals, and channels resources to high leverage opportunities for performance improvement.
Works collaboratively with the assigned Educational Specialist to arrange orientation of new and transferred employees into the unit.
Review productivity tools.
Review monthly budget reports.
Review quarterly productivity reports.
Participates in benchmarking activities.
Demonstrates excellent customer service in all contacts with internal and external customers.
Participate in forming and implementing plans to improve employee satisfaction.
Intervenes in potential problematic interactions involving staff, physicians, patients and visitors and communicates with team members, involving the managers appropriately.

Qualifications:

EDUCATION/EXPERIENCE
Registered nurse with BSN or other health related bachelor's degree.
RN currently pursuing a bachelor's degree will be considered.
RN with both medical surgical services experience and leadership experience who commits to entering a baccalaureate program within two years of hire will be considered.
Current BLS and ACLS preferred.
Surgical Services experience in the operating room, or Ambulatory, or POHA/PACU. Experience and expertise is preferred for the area where the clinical coordinator will be functioning.

KNOWLEDGE/SKILLS/ABILITIES
Experience and demonstrated expertise in medical surgical nursing.
Demonstrated understanding of basic communication and customer service principles.
Demonstrated awareness of legal issues, patient rights, and policies related to confidentiality.
Demonstrated hospital policies regarding the appropriate procedure with improvement reports and problem tacking.
Verbal and written communication skills.
Basic computer literacy with the ability to learn applications.
Demonstrated excellence in interpretation of telemetry monitoring.
Demonstrated leadership abilities in clinical situations.
Demonstrated leadership in planning and problem solving.
Demonstrated ability to maintain a calm professional demeanor in critical situations.

WORKING CONDITIONS/PHYSICAL DEMANDS
Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards
Frequent lifting up to 25 lbs.
Frequent standing, walking, sitting, talking, hearing, near vision, midrange vision, far vision, and depth perception
Occasional lifting up to 100 lbs.
Occasional lifting, carrying, pushing, pulling, climbing, balancing, stooping, twisting ,reaching, handling, feeling, tasting, smelling, visual accommodation, color vision, and field of vision