Feb 26, 2026

Medical Receptionist (30 hours/week)

Job Description

Hiring for a Medical Receptionist for a clinic in Danvers, MA. 

Specialty: Behavioral Services 

Pay: $22-$24/hr (based on experience)
Schedule: Monday thru Friday 30H/week 7a-3:30p (one day off a week)
Requirements:

  • High school diploma or general education degree (GED) required
  • Minimum of 1 year recent Medical Reception experience 
  • Must demonstrate ability to relate to a substance abuse treatment population in a sensitive manner, an interest and willingness to work in a multicultural setting and must share a customer service orientation.
  • Manages difficult or emotional client situations; responds promptly to client needs. Focuses on solving conflict, not blaming; maintains confidentiality.

Responsibilities:

  • The Receptionist is responsible for creating a positive first impression, providing administrative support, and ensuring smooth office operations.
  • This includes but is not limited to greeting guests, answering phones, managing mail, and maintaining the reception area.
  • Answers switchboard with standard greeting and identification of the organization, directs/transfer calls/voicemails to proper extensions and takes messages as required.
  • Answers and uses TTY equipment as needed.
  • Greets clients, along with visitors, and notifies appropriate staff of their arrival.
  • Process Notice of Admissions and complete disenrollments of clients from treatment.
  • Notifies the Manager/Charge Nurse on duty when there is a problem developing in the milieu/waiting area.
  • Responsible for handling clients’ drop offs from friends and family members following proper procedure.
  • Inform provider/s of medication deliveries that require immediately attention in a timely manner.
  • Assist with general direct care duties as needed.
  • Performs typing and other clerical tasks as required. 
  • Coordinate with Staff/Provider to schedule appointments and conduct follow-up calls as needed or as requested by staff/Provider.
  • Maintain and Log Medical Records and coordinate with providers for documentation and signatures as needed. Coordinate with staff for the movement of records to storage.
  • Complete as needed, records logs in EMR regarding incidents that occur while patient is in the Lobby or directly involved Receptionist.
  • Additional related duties as assigned.

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