Feb 26, 2026

Patient Access Specialist $26/hr

Job Description

Hiring for a Patient Access Specialist in Westborough, MA. 

 

Must have experience with checking insurance eligibility, knowledgable on health insurance (how HMOs and PPOs work), experience with deductibles and insurance referrals, and general appointment scheduling/check in/check out. 

Pay: $24-26/hour (based on experience)

Schedule: Monday through Friday 8:30AM – 5:00PM

Requirements: 

  • 2+ years of Patient Access experience
  • Must have high-level experience with insurance and billing
  • Must have high-level phone skills – confident, professional, and accurate on the phone
  • Excellent oral and written communication skills
  • Some type of EMR experience is required 
  • Proficiency in MS Office

Responsibilities:

  • Greeting patients
  • Checking patients in and out
  • Enter patient information into data bases and maintain accurate records – change out any new phone numbers, addresses, emails, etc.
  • Relay information to relevant staff members
  • Inform patients and their caregivers of office procedures, policies, and protocols
  • Handle insurance and billing tasks
  • Provide patients with billing and payment information – explain to patients why they have certain bills and how their deductible works
  • Handle patient questions and concerns
  • Perform general administrative tasks

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