Feb 26, 2026

Medical Collections Specialist

Job Description

Pay: $22-25/hour

Schedule: Monday through Friday 8:00AM – 4:30PM

Requirements: 

  • 2+ years of Medical Collections experience (or AR in medical setting)
  • Experience with Medicare (MCR) and BCBS accounts is highly preferred but not mandatory
  • Experience with EMR/EHR – office utilizes Intergy/Greenway

Responsibilities:

  • Contact insurance representatives and patients via phone, written correspondence, or electronically to check claim status and obtain/provide information for processing assigned accounts
  • Review and take action on rejected claims, lockbox correspondence, and ERA (Electronic Remittance Advice) denials or assigned accounts
  • Perform collection activities on denied or non-paid claims including appeals, reconsiderations, claim corrections, insurance updates, and submitting adjustments for approval
  • Ensure all collection practices follow appropriate guidelines and maintain accurate, detailed notes in the practice management system
  • Review, respond to, and resolve questions from internal coworkers, patients, insurance companies, or other parties as needed
  • Assist with special projects and perform additional duties as requested

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