Jan 10, 2026

Patient Services Rep

Job Description

Overview:

Join our team as a day shift, full-time, Patient Services Rep in Pryor, OK.

 

Why Join Us? 

 

Thrive in a People-First Environment and Make Healthcare Better 

  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. 
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. 
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care. 

Get to Know Your Team: 

  • Hillcrest Hospital Pryor is a 48-bed acute care hospital that provides a range of health care services to the community, including emergency services, urology, ENT, gastroenterology, cardiology, orthopedics, general surgery and wound care.
Responsibilities:
  • This multi-faceted position consists of customer service, insurance verifications, registration, payment collection, data entry, and referrals.
  • Responsible for ensuing patient flow, medical record availability, completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
  • Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. Answers telephone calls promptly in a customer friendly manner.
  • Collects and verifies accurate patient information and enters data into registration system.
  • Receives payments for services and correctly completes charge slips for data entry.
  • Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
  • The individual also has the responsibility to uphold the policies and procedures of Hillcrest Healthcare System.
Qualifications:

Job Requirements: 

  • High School Diploma or GED.

Job Preferred Requirements: 

  • Previous customer service experience.

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