Workplace Experience Generalist

Root was founded on the belief that car insurance is broken, and we set out to change it. We’re harnessing the power of technology to revolutionize this archaic, complicated industry. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative insurtech companies in the world.

The Opportunity

The Workplace Experience Generalist is an impactful role that supports the entire organization. This person is responsible for maintaining an environment in which we can all work effectively.  This involves supporting vendor relationships and maintaining the overall office environment. This role also assists in special projects and administrative support to the People Team in addition to handling shipments, mail, reception, and general office duties.

Salary Range:  

Although Root is a “work where it works best” company, this position will require regular work onsite at our headquarters in Columbus, OH.

How You Will Make an Impact

• Perform office management
• Keep the office tidy, in order, and stock supplies
• Maintain an open line of communication with all departments
• Move furniture, boxes, and other heavy office equipment
• Handle shipments that might include employee laptops, mail, and employee swag
• External-facing engagement with partners and vendors
• Assist with meetings, including providing A/V support
• Greet and check-in visitors
• Act as a liaison between the company, staff, and office building management, providing information, answering questions, responding to requests, and additional projects
• Coordinate office moves/changes, office parties, and community events
• Collaborate with Administrative and Facilities team members to brainstorm effective department procedures and new ideas.
• Provide administrative support to Workplace Experience Manager & People Team 

What You Will Need to Succeed

• 1-3 years of office administration preferred; Facilities experience a plus
• Effective communication/presentation skills towards all levels of the organization
• Ability to learn/flex and adapt to changing business needs 
• Creative problem solving - ability to know the environment, and effectively use company resources to draw conclusions
• Ability to work within a team, across all functions, and complete shared processes/goals
• Strong time-management skills and multitasking ability
• Strong work ethic with a “roll-up-your-sleeves” attitude and a willingness to go the extra mile
• Proficiency in using Microsoft Office and Google Suite tools (Excel, Word, PowerPoint, Gmail and Google Docs) 

ADA Compliance

This position requires the ability to:

• Operate a computer for extended periods
• Push, pull, and lift up to 50 lbs
• Communicate effectively with internal teams and external partners. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you need assistance or an accommodation due to a disability, please contact benefits@joinroot.com.

As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. Being on camera is a standard requirement for our process and part of how we assess fit and communication style, so we do require it to move forward with any applicant's candidacy. If you have any concerns, feel free to let us know once you are contacted. We’re happy to talk it through.

Please see our Privacy Notice available HERE for more information on how we process your personal data.

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