Billing Specialist (Indianapolis)

SUMMARY: This position serves to support Kightlinger & Gray LLP in the administrative functions assigned to the role. Following established protocols and procedures, this position brings high value to the firm by performing a variety of duties under supervision.  As a Billing Specialist you will be responsible for the preparation/processing of the billing and invoicing activities of the firm’s clients. In this customer service role, you will interact closely with firm clients, attorneys, fellow accounting team members and insurance companies. The position requires a high attention to detail, interpersonal and problem-solving skills, and a desire to provide top-notch customer service to the firm’s clients. This position is required to be on-site. 
 
 
RESPONSIBILITIES AND ESSENTIAL DUTIES:

• Provide billing assistance to attorneys.
• Process, revise and follow-up on pre-bills.
• Run conflicts of interest checks for new matters.
• Enter vendor invoices into billing system.
• Process and send finalized client invoices via mail, electronic delivery, and/or eBilling software.
• Evaluate and resolve billing issues or general inquiries for clients.
• Perform and/or assist with special projects assigned by supervisor or attorneys.
• Provide financials to clients, attorneys and management as requested.
• Troubleshoot/resolve problems within Accounting Department.
• Prolonged periods sitting at a desk and working on an illuminated screen.
• Operation of customary office equipment to include a computer, phone, messaging systems, copier, document management software, etc.
• Available during core business hours of Monday-Friday, 8:00am-5:00pm.  Work in excess of 40 hours/week can sometimes be required to meet the business needs of the firm.
• Other duties as assigned.

 
KNOWLEDGE, SKILLS, ABILITIES:

• A minimum of two years of billing experience, with preference given to those in professional services billing.

• Previous experience in a similar role, sufficient to gain usable working knowledge of the position, with preference given to those from a professional services background.
• A minimum High School diploma or equivalent is required.
• Excellent written and verbal communication skills with ability to successfully interact with all levels of the organization, clients, prospective clients, and vendors. 
• Excellent analytical and problem-solving skills with a strong sense of customer service to internal and external needs.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite or similar software.

 
OUR PLEDGE:  Kightlinger & Gray, LLP does not discriminate against any person in any matters related to employment on account of race, sex, gender, orientation, identity, religion, color, national origin, age, disability, veteran’s status or any other classification as protected by applicable laws. We are committed to providing equal employment opportunities to all applicants and employees.
 
Consistent with the Americans with Disabilities Act (ADA), it is our policy to provide reasonable accommodation when requested by a qualified applicant, candidate, or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of the hiring process up-to and through employment. If reasonable accommodation is needed, please contact our Director of Human Resources.

This description is not a comprehensive listing of all responsibilities, activities, or duties required of the employee for this position. Responsibilities, duties or expected abilities may change at any time with or without notice to meet the ongoing needs of the firm.
 

Compensation details: 25-28 Hourly Wage

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