10 jobs found

P/C Digital Customer Service Specialist US-MI-Lansing Job ID: 2026-8501 Type: Regular Full-Time # of Openings: 2 Category: Customer Service/Support Farm Bureau Center Overview P/C Digital Customer Service Specialist Objective To be a proficient member of the Property/Casualty (P/C) Customer Service Team to provide exemplary customer experiences to policyholders and over 400 agents and their field office staff in a prompt, professional manner. To address policy, billing, and web-related questions and concerns from internal and external customers on all personal lines and commercial lines of business via e-mail, chat, and website. To provide proficient online service during standard business hours by responding to and taking ownership of all incoming chats and tickets from internal and external customers and members quickly and courteously. To proactively research and resolve policy and billing issues and online account technical grievances, while documenting...

Remote Vacation Services Coordinator Job Overview: Destination Knot is seeking a detail-oriented and service-focused Remote Vacation Services Coordinator to support clients with vacation-related coordination and booking assistance in a remote environment. This role centers on organization, communication, and administrative support to ensure a smooth and professional client experience.This position is well suited for individuals who are organized, reliable, and comfortable working independently using digital tools. Key Responsibilities: Provide support for vacation planning and reservation requestsAssist with coordinating accommodations, scheduling, and related servicesMaintain accurate client records and documentation in internal systemsCommunicate professionally with clients via email, phone, and online platformsReview confirmations and service details for accuracy and completenessProvide general customer service and administrative supportFollow established workflows and...

Associate P/C Customer Service Specialist US-MI-Lansing Job ID: 2026-8497 Type: Regular Full-Time # of Openings: 3 Category: Customer Service/Support Farm Bureau Center Overview To work as a member of the Property/Casualty (P/C) Customer Service Team to provide exemplary customer experiences to policyholders and over 400 agents and their field office staff in a prompt, professional manner. To address policy and billing-related questions and concerns from internal and external customers on all personal and commercial lines of business via the telephone, e-mail, and website. To follow department standards of metrics tracked to ensure quality service. To preserve the Customer Service relationship, gather information and improve the overall service. Responsibilities Provide timely assistance to existing and potential policyholders, agents, and lienholders by addressing their inquiries about billing, insurance coverage questions and changes, and member...

JOB TITLE:  General Accountant  DIVISION:  Finance  DEPARTMENT:  Finance/Fiscal Department  LOCATION:  9301 Michigan Avenue, Detroit, MI 48210 REPORTS TO: Director of Finance FLSA STATUS:  Exempt/Salary CLASSIFICATION:  Full-Time, Regular APPROVED DATE:  01/30/2026 JOB SUMMARY:  Performs a variety of accounting tasks such as audit and monitoring support, maintaining journals and ledgers, performing balance sheet account reconciliations and preparing financial records and reports as assigned. Additionally, the role assists the Director of Finance in the coordination to the day-to-day operations of the units of the Finance Department. ESSENTIAL DUTIES & RESPONSIBILITIES: Adheres to the mission of SER Metro-Detroit and Subsidiaries. Coordinates with outside auditors and support three annual audits (corporate, charter school, and 401k). Prepare and gather supporting documentation and schedules as directed. Manages audits and monitors for contracts and...

COMPLIANCE SPECIALIST     Under the general supervision of the Vice President of Compliance & Privacy Officer, the Compliance Specialist is responsible for conducting investigations and audits related to fraud, waste, and abuse within the DWIHN provider network. This role includes performing targeted reviews, gathering and analyzing information, and applying relevant regulations, policies, and internal controls to assess compliance. The Compliance Specialist also supports the implementation of policies, procedures, and control measures to ensure that DWIHN and its providers adhere to applicable regulatory and ethical standards.   PRINCIPAL DUTIES AND RESPONSIBILITIES:   Conduct FWA Investigations: Manage investigations related to suspected fraud, waste, and abuse within the provider network. Data Gathering & Analysis: Collect, review, and analyze relevant documents, data, claims, medical records, and other evidence to assess compliance...

Bookkeeper (Quickbooks)-Norfolk, VA (On-site) We are seeking a Full Charge Bookkeeper to manage the day-to-day financial operations of our business. This role is ideal for a detail-oriented, organized, and proactive professional with strong bookkeeping expertise. The Full Charge Bookkeeper will be responsible for maintaining accurate financial records, reconciling accounts, and overseeing accounts payable, accounts receivable, and payroll. Key Responsibilities Manage all aspects of accounts payable and receivable , including invoicing, payments, and collections. Reconcile bank accounts, credit card statements, and general ledger balances. Prepare accurate and timely monthly financial statements and reports for management. Record daily financial transactions and ensure postings are complete and accurate. Support budgeting, forecasting, and year-end financial processes , including tax preparation. Process and oversee payroll in accordance with company policies....

Staff accountant/Bookkeeper An established organization is seeking a career-focused Staff Accountant to join their growing team. This is an excellent opportunity for a dedicated professional who thrives in a collaborative, fast-paced environment. If you excel at problem-solving, are highly organized, and possess exceptional attention to detail, this role offers long-term stability and growth potential. Responsibilities: As a Full Charge Bookkeeper, you will play a critical role in maintaining accurate financial records, supporting daily accounting operations, and contributing to year-end financial activities. Your responsibilities will include:Managing accounts receivable and payable, reconciliations, and monthly financial statements.Recording day-to-day financial transactions and completing the posting process.Preparing and processing payroll.Assisting with year-end financials, budgets, and tax preparation.Handling administrative functions such as purchasing client orders and...

JOB TITLE:  Financial Coach (Bilingual) DIVISION:  Adult Services   DEPARTMENT:  Center for Working Families (CWF) & ReBuild Detroit (RBD) LOCATION:  9301 Michigan Avenue REPORTS TO:  Program Services Manager FLSA STATUS:  Non-Exempt/Hourly CLASSIFICATION:  Full-Time Regular APPROVED DATE:  6/4/2024 JOB SUMMARY:  The Bilingual Financial Coach will provide low to moderate income eligible families in the SER Center for Working Families with financial advice/coaching that will contribute to the financial stability and asset building capabilities of each family.   ESSENTIAL DUTIES & RESPONSIBILITIES: Facilitates financial education workshops such as money management, credit, and banking, mortgage loans, buying a home, and avoiding predatory lenders. Conducts intake for participants seeking financial counseling assistance. Conducts individual counseling on topics such as credit and debt management, savings, budgeting, special assistance programs for...

Under the supervision of the Director of Managed Care Operations, the Provider Network Manager is responsible for the overall coordination of the contracts between the Detroit Wayne Integrated Health Network (DWIHN) and the assigned network providers.   PRINCIPAL DUTIES AND RESPONSIBILITIES: Manages the contracts between (DWIHN) and the assigned network providers.   Serves as the primary liaison between the Network and the providers. Leads a “virtual team” of interdepartmental experts to assist, monitor and manage the network providers Collaborates with Finance, Information Technology, Recipient Rights, Quality Management, and Clinical Services to ensure that all contractual issues/concerns are addressed.   Serves as the providers primary point of contact with the Network.  Facilitates the successful implementation of new contracts with providers by providing technical assistance. Monitors, assesses and ensures that providers receive required and necessary training....

JOB TITLE:  Senior Accountant  DIVISION:  Finance  DEPARTMENT:  Finance/Fiscal Department  LOCATION:  9301 Michigan Avenue, Detroit, MI 48210 REPORTS TO: Director of Finance FLSA STATUS:  Exempt/Salary CLASSIFICATION:  Full-Time, Regular APPROVED DATE:  09/05/2025 JOB SUMMARY:  Performs advanced accounting duties including compliance oversight, audit coordination, risk mitigation, and financial analysis. Supports the Director of Finance in leading and enhancing financial operations, while driving process improvement and maintaining fiscal integrity across all organizational units. Plays a key role in upholding regulatory compliance and implementing best practices. ESSENTIAL DUTIES & RESPONSIBILITIES:  Adheres to the mission of SER Metro-Detroit and Subsidiaries. Oversees corporate, charter school, and 401(k) audits by coordinating with external auditors and internal teams, ensuring timely completion and resolution of findings. Monitor contractual and...