Dec 11, 2025
Overview:
Job Purpose The Service Executives (SE) serve as the primary liaison and relationship manager for their assigned clients with the primary goals of providing client satisfaction, supporting clients’ business requirements, resolving issues, and mitigating escalations. They represent Client Support to clients and within ICE Mortgage Technology, Inc. and provide direction and leadership to frontline consultants on issues relating to their clients. Each SE supports a different number of clients based on complexity, the number of ICE Mortgage Technology, Inc. products the client utilizes, etc. They can range from supporting 1 to 15 clients. Responsibilities The Service Executive performs the following actions to manage the business and support relationships with their clients: Meet regularly with clients to provide updates and discuss monthly Support Work collaboratively with Sales Account Director to manage client relationship Coordinate support within Black...
Intercontinental Exchange Holdings, Inc.
Jacksonville, FL, USA
Full time