2 intern jobs found

We are seeking a Technical Support Representative to provide remote software troubleshooting and support for a company utilizing the ServiceTitan platform. Key Responsibilities: Provide remote technical support to users experiencing software or system-related issues. Troubleshoot platform errors, configuration problems, and user access issues. Assist users with system navigation, workflows, and best practices. Support the onboarding and implementation of new users or teams onto the platform. Document issues, troubleshooting steps, and resolutions in the ticketing system. Escalate complex technical issues when necessary while ensuring proper follow-up. Collaborate with internal teams to resolve recurring technical challenges and improve processes. Maintain a high level of customer service while supporting users in a remote environment. Required Qualifications: Previous experience in technical support, helpdesk, or software support roles. Strong troubleshooting and...

Affinity FCU is seeking an engaged, eager individual to join our Deposit Operations team!  The Deposit Operations Specialist is responsible for performing functions regarding Remote Deposits, mailed deposits and payments, deposit account verifications and write-offs, ensuring that processes are completed accurately and timely.  The Deposit Operations Specialist interacts with members, businesses, third party vendors and frontline staff to provide a quality service experience. The starting salary range for a new hire in this position is $40k-$45k.     The wage/salary offered to a successful candidate will be dependent on several qualifying factors, including but not limited to: years of relevant experience, years of industry experience, education, etc.   This position will be HYBRID, with 2-4 days per week onsite work required at Affinity HQ in Basking Ridge, NJ.   ESSENTIAL DUTIES AND RESPONSIBILITIES   Responsible for assigned duties with respect to Deposit Operations...