70 customer service coordinator jobs found

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.” Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now! Location: 1550 Gezon Parkway SW - Wyoming, Michigan 49519 Job Description: Position Summary: This role is r esponsible   to participate   in the review and compliance of pharmacy operations and   provide   training to pharmacy store personnel....

Director of Quality and Excellence POSITION TITLE: Director of Quality and Excellence STATUS : Full Time, Exempt ANNUAL SALARY: $125,000 per year LOCATION: Michigan TRAVEL REQUIRED : Approximately 40% travel throughout Michigan to health centers and administrative offices as needed BENEFITS : Medical, Dental, Vision, STD, LTD. Life & ADD, 403B, Flexible Spending Account, Generous Paid Time off Program and Free healthcare at our clinics for you and your immediate family! Planned Parenthood of Michigan has implemented a mandatory vaccination policy requiring COVID-19 vaccinations when eligible for all employees. Position Description The Director of Quality and Excellence is responsible for leading Planned Parenthood of Michigans enterprise-wide quality improvement, patient safety, infection prevention and organizational excellence initiatives. Reporting directly to the Vice President of Compliance, Quality, Excellence and Risk Management, this role drives the...

Overview:   The Physician Assistant (PA) demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. The PA will function in a supervised and independent capacity with the Covenant HealthCare physician team. Supervision, where necessary, will be provided by the practice�s designated supervising physician.   Responsibilities: Strong patient assessment skills; taking medical history, ordering and interpreting laboratory tests, performing physical exam and treating illnesses and injuries.  Perform hospital H&P�s, Discharge Summaries and subsequent care.  Prescribe medication within the scope of licensure and facility limitations.  Educate patients on conditions, treatments, and risk factor modification.  Assist physician with hospital inpatient admission, consultations and...

Overview: The role of the Health Unit Coordinator includes a variety of receptionist, secretarial, and unit operational duties for an assigned patient care unit. A primary aspect of this role includes positive relations with patients, guests, physicians, co-workers and other departments.   The Health Unit Coordinator demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. Responsibilities: Remains flexible in cooperation with 24-hour staffing patterns and scheduling needs for provision of care in all inpatient units. Models Covenant�s Mission, Vision and Values of keeping our commitment to Extraordinary Care for Every Generation. Demonstrates excellent customer service. Establishes and maintains effective working relationships with all health care team members,...

Overview: The Professional Coding and Billing Coordinator is responsible for ensuring the accuracy and timeliness of professional coding from patient charts to support an accurate claim to payors. Areas of responsibility for these services are all activity within the CMG group, including, but not limited to inpatient, outpatient, CRNAs, and emergency room billings. The leader assists in providing coding and billing information to internal and external customers. Responsibilities: Contributes to organization success targets for patient satisfaction. Contributes to the organization success targets for net operating margin. Monitors work queues and productivity reports. Monitors areas and opportunities that could hold up coding/billing and clinical decisions. Works effectively and respectfully with physicians, coders and other partners to accomplish tasks. Effectively manages the staff in area of responsibility through communication, coaching, appraising, motivating, and staff...

Overview: The Lead Inpatient Phlebotomist demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant and the commitment to Extraordinary Care for Every Generation.   This individual has the documented training appropriate for the pre-analytical phase of patient testing and limited waived laboratory testing. The training insures the skills required for proper specimen collection, handling, processing, and transport. Training and competency are documented for limited laboratory testing, proper instrument use, and performance of preventative maintenance and quality control policies under the supervision of the Manager or Certified Medical Technologist. The Laboratory Medical Director authorizes performance of waived analytical procedures. The Lead Inpatient Phlebotomist will additionally monitor and adjust staffing as needed in the absence of...

Overview:   The Physician Assistant will function in a supervised or independent capacity with the Neuro Surgeon and the Surgical Services health team. Supervision, where necessary, will be provided by the Neurosurgeon. The Physician Assistant (PA) demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Mission, Vision and Values of Covenant and the commitment to Extraordinary Care for Every Generation. The PA will function in a supervised and independent capacity with the Covenant HealthCare physician team. Supervision, where necessary, will be provided by the practices designated supervising physician.   Responsibilities: Direct Patient Care Strong patient assessment skills; taking medical history, ordering and interpreting laboratory tests, performing physical exam and treating illnesses and injuries.  Assist Physician with hospital inpatient and outpatient surgeries in...

Overview: The Registered Respiratory Therapist demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant and the commitment to Extraordinary Care for Every Generation. This individual is responsible for the delivery of Respiratory Care including: Patient assessment, ventilator management, non-invasive and bi-level ventilation, metered dose inhalers, medicated nebulizer therapy, chest physical therapy, airway maintenance, patient education, arrest team, rapid response team and transport team duties. The Registered Respiratory Therapist is especially focused on the Respiratory needs of patients in critical care units including, SICU, NTICU, CCU, CVICU, PICU, and RNICU. Has clinical and social contact with patients, including all age groups, and is able to appropriately assess, care for and treat them according to the guidelines as defined by Covenant...

Overview: The Surgical Technologist, under supervision, provides technical patient care to all ages, according to a plan of care established by a team of professionals coordinated by the Registered Nurse. The Surgical Technologist demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare, and the commitment to Extraordinary Care for Every Generation Responsibilities: Has clinical contact with patients in all age groups (neonatal, infant, pediatric, adolescent, adult, geriatric) and is able to appropriately assess, care for and treat them according to the age appropriate care guidelines as defined by Covenant HealthCare. Informs the RN of any/all pertinent information regarding changes in patient's condition or surgeon's needs. Demonstrates interpersonal skills in dealing with patients, families, and co-workers. Communicates supply...

Overview: The role of the Health Unit Coordinator includes a variety of receptionist, secretarial, and unit operational duties for an assigned patient care unit. A primary aspect of this role includes positive relations with patients, guests, physicians, co-workers and other departments. The Health Unit Coordinator demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. Responsibilities:   Remains flexible in cooperation with 24-hour staffing patterns and scheduling needs for provision of care in all inpatient units.   Models Covenant's Mission, Vision and Values of keeping our commitment to Extraordinary Care for Every Generation.   Demonstrates excellent customer service.   Establishes and maintains effective working relationships with all health care team members,...

Overview: The Nurse Practitioner (NP) demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. The NP will function in a supervised and independent capacity with the Covenant HealthCare physician team. Supervision, where necessary, will be provided by the practice�s designated supervising physician. Responsibilities: I. Direct Patient Care Strong patient assessment skills; taking medical history, ordering and interpreting laboratory tests, performing physical exam and treating illnesses and injuries. Perform hospital H&P�s, Discharge Summaries and subsequent care. Prescribe medication within the scope of licensure and facility limitations. Educate patients on conditions, treatments, and risk factor modification. II. Physician Support Assist physician with hospital...

Overview: This position is responsible for being proficient in one or more of the following positions: Tray Check , Hospitality Ambassador, Grill Cook, Caf� Cook, Sandwich Shop, Baker, Stock Porter, Cashier and may include experience in any Group A positions. This position is responsible for promoting a team approach within the work environment by assisting coworkers and demonstrating self-initiative. Work assignments may vary as needed. This position must be able to complete all assigned job tasks in accordance with Food Safety Guidelines prescribed by the County Health Department and ServSafe.Demonstrates excellent customer service in that his/her attitude and actions are always consistent with the standards contained in the Vision, Mission, and Values of Covenant and the commitment to Extraordinary Care for Every Generation.  Responsibilities: � Builds effective working relationships and a spirit of teamwork within the work unit.� Contributes to organization success targets for...

Overview: This position is responsible for being proficient in one or more of the following positions:  Hospitality Ambassador, Grill Cook, Caf� Cook, Sandwich Shop, Baker, Stock Porter, Cashier and may include experience in any Group A positions.  This position is responsible for promoting a team approach within the work environment by assisting coworkers and demonstrating self-initiative.  Work assignments may vary as needed.  This position must be able to complete all assigned job tasks in accordance with Food Safety Guidelines prescribed by the County Health Department and ServSafe.Demonstrates excellent customer service in that his/her attitude and actions are always consistent with the standards contained in the Vision, Mission, and Values of Covenant and the commitment to Extraordinary Care for Every Generation.  Responsibilities: Builds effective working relationships and a spirit of teamwork within the work unit. Contributes to organization success targets for patient...

Overview: This position is responsible for being proficient in one or more of the following positions:  Patient Cook and/or Catering Specialist.  May also include experience in any Food Service Group A or B positions.  This position is responsible for promoting a team approach within the work environment by assisting coworkers and demonstrating self-initiative.  Work assignments may vary as needed.  This position must be able to complete all assigned job tasks in accordance with Food Safety Guidelines prescribed by the County Health Department and ServSafe.Demonstrates excellent customer service in that his/her attitude and actions are always consistent with the standards contained in the Vision, Mission, and Values of Covenant and the commitment to Extraordinary Care for Every Generation.  Responsibilities: Builds effective working relationships and a spirit of teamwork within the work unit.Contributes to organization success targets for patient satisfaction and net operating...

Overview: This position is responsible for being proficient in one or more of the following positions: Patient Cook and/or Catering Specialist. May also include experience in any Food Service Group A or B positions. This position is responsible for promoting a team approach within the work environment by assisting coworkers and demonstrating self-initiative. Work assignments may vary as needed. This position must be able to complete all assigned job tasks in accordance with Food Safety Guidelines prescribed by the County Health Department and ServSafe.Demonstrates excellent customer service in that his/her attitude and actions are always consistent with the standards contained in the Vision, Mission, and Values of Covenant and the commitment to Extraordinary Care for Every Generation.  Responsibilities: Builds effective working relationships and a spirit of teamwork within the work unit. Contributes to organization success targets for patient satisfaction and net operating margin....

Overview: The Operating Room Registered Nurse uses the nursing process, develops a plan of nursing care and then coordinates and delivers care to patients undergoing operative procedures. Operating nurses have the requisite skills and knowledge to assess, diagnose, plan, intervene, and evaluate the outcomes of interventions. The Operating RN addresses the physiological, psychological, sociocultural, and spiritual responses of surgical patients. The RN is concerned with the patient’s safety as well as physiological and behavioral responses throughout the surgical experience. The RN is responsible for determining the education and competency level of assistive personnel to whom they are delegating. This individual works under the supervision of the Manager/Coordinator. The RN must possess excellent computer and organizational skills. The RN is responsible and accountable for assisting the patient to move as rapidly, uneventfully, safely, and effectively as possible through their...

Overview: The CCL Registered Nurse demonstrates excellent customer service performance and supports a work environment in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare, and the commitment of Extraordinary Care for Every Generation. The CCL RN uses the nursing process, develops a plan of nursing care and then coordinates and delivers care to patients undergoing diagnostic and interventional cardiac procedures. CCL nurses have the requisite skills and knowledge to assess, plan, intervene and evaluate the outcomes of interventions. The CCL RN addresses the physiological, psychological, sociocultural and spiritual responses of their patients. The CCL RN is concerned with patient safety as well as physiological and behavioral responses throughout the CCL experience. The CCL RN works under the supervision of the Manager/Coordinator or Cardiologist. The CCL RN must possess excellent...

Overview: This position will provide support to the Release of Information process up to and including managing audits/denials. This position will also provide assistance to the HIM Manager and HIM Coordinator, supporting tasks that lead to more efficient processes, tracking and monitoring as part of the Revenue Cycle. Organizational and computer skills, attention to accuracy and details and a willingness to work with many others is a requirement. Demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to providing Extraordinary Care for Every Generation. Responsibilities: � Assists with mail processing. � Track and monitor denial/audit release requests from the billing, denials and coding teams in all formats � mail, email, fax. � Assists in preparing appeals to include mailing, faxing and uploading to provider...

Our Company: We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do...: As an Operations Admin, you will be r esponsible for providing d istrict (s) operational and hiring support, ordering supplies, and general administrative duties as related to the overall office’s operations.     Day to day you'll …   Provide seasonal hiring support in the H&R Block applicant tracking system and administrative support to the District Operations Coordinator (DOC) supporting the overall district(s) offices   Provide hands on Tax...

Overview: The Operating Room (OR) Supply Specialist functions at a high level to maintain the complexity of their department/environment to ensure a smooth operating flow. The OR Supply Specialist demonstrates excellent customer service performance in their attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. Responsibilities:   Models Covenant's Mission, Vision and Values of keeping our Promise of Caring and Commitment to Service.   Has clinical contact with patients in all age groups (neonatal, infant, pediatric, adolescent, adult, and geriatric) and is able to appropriately assess, care for and treat them according to the age appropriate care guidelines as defined by Covenant HealthCare. Works in the OR providing direct patient care as needed Must have a highly specialized clinical and technical knowledge that relates to...