1 customer service jobs found

Learning & Development Specialist Your role in our mission The Learning and Development Specialist will play a vital role in enhancing the skills and knowledge of our Operations employees through content and training creation, along with the facilitation of training. Supporting the success of operation agents, the L&D Specialist will create, edit, and maintain clear and accurate content that instills Prosper core values and empowers agents to deliver outstanding customer support. This role requires a creative individual with strong communication, written, and analytical skills, and a passion for fostering employee development. How you'll make an impact Develop accurate and user-friendly content for our internal knowledge base. Design, develop, and deliver learning solutions for new hire and tenured agents for product launches, system changes, policy updates, and ongoing skill development. Collaborate closely with subject matter experts, leaders, quality, and...