May 01, 2026
GENERAL SUMMARY:
Responsible for daily operations of the Patient Service Center which includes pre-registration, insurance verification, pre-authorization, and patient scheduling and service assistants. Works with patients, physicians, physician office staff, third-party payers, patient financial services, hospital outpatient department and case management staff to secure hospital reimbursement, pre-payments, avoid denials and private non-payment.
PRINCIPAL JOB FUNCTIONS:
1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.
2. *Directs and advises departmental personnel in patient service center procedures; facilitates the scheduling of patient service staff to ensure coverage for all required areas; supervises and evaluates the work of assigned staff members.
3. *Supports team members in problem solving to attain first call resolution and addresses escalated customer service concerns in a responsive, timely, and...
Bryan Health
Lincoln, NE