2 jobs found

Since opening our doors in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring, at the right time.  Come be a part of our amazing team of professionals, and build a career in a fast paced, rewarding industry! Impact Property Solutions is searching for a Warehouse Associate I for our branch operations. This position is responsible supporting and assisting the daily loadout of contract installers. The Warehouse Associate I will support the shipping and receiving process as well as maintain the warehouse cleanliness and inventory structure. Warehouse Associate Duties and...

Introduction Join our team as a Customer Service Representative, where you'll be the friendly and efficient point of contact for our valued customers. In this role, you will provide exceptional support, address inquiries, and resolve issues while ensuring a positive customer experience. Your contribution will be vital in maintaining our high standards of service and customer satisfaction. Job Responsibilities - Respond promptly to customer inquiries via phone, email, and chat. - File and pull permits for upcoming jobs. - Utilize Service Titan for customer information and technician routing. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Identify and assess customers’ needs to achieve satisfaction. -...