Apr 08, 2026
$23.47 - $35.14 hourly
Customer Relations Representative III US-NJ-Jamesburg Job ID: 34213 Type: Full-Time # of Openings: 1 Category: Customer Service/Support CUSA Eastern Regional Office About the Role Canon USA in Jamesburg, NJ is seeking a Customer Relations Representative III (Representative, Cust Rel III). The Customer Relations Representative III will answer phone calls and emails to generic department email box in a quality manner with a high degree of customer satisfaction. Investigate and resolve customer claims and inquiries including escalated issues. Answering non-routine questions that require deviation from standardized procedures. Investigate, analyze, and resolve complex customer service issues. Issues credits and refunds as needed and handles exceptional circumstances. May train more junior Customer Relations Representatives. Represents the organization to customers by providing information, responding to inquiries or troubleshooting. The standard work...
Canon U.S.A., Inc.
Jamesburg, NJ, USA