Mar 27, 2026
$76,736 - $98,147 yearly
Under general supervision, performs management and administrative work to the Department of Planning and Community Development’s permitting information software program. Work involves managing the performance of permitting software technology & support to staff and ensuring that technological efficiencies are optimized. The Service Support Manager will ensure that the Department provides high-value interactions to meet or exceed expectations in regards to performance, meeting defined metrics/benchmarks, and that standards and processes are developed and/or refined to provide effective customer service and meet the requirements of the City. The Service Support Manager is responsible for the overall management and day-to-day operation of the City’s permitting programs, project management and improvements, and/or Planning and Community Development’s GIS program, Permitting and Development Plan Technician Services, Departmental webpage management, software and hardware procurement,...
City of Suffolk
Suffolk, VA, USA