Apr 20, 2026
About Yembo Yembo is a fully remote company on a mission to bring trust and transparency to the home services industry. Our AI technology transforms smartphone videos into virtual surveys enabling workflow specific deliverables for businesses in the Moving & Storage space. We are moving from "early-stage startup" to "market leader," and we need a Customer Success Manager who can bridge that gap. Yembo is looking for a Customer Success Manager (IC3), to work East Coast hours. This person will think like an owner. You won’t just be “checking in” on accounts; you’ll be the commercial engine for our most strategic clients. You will own the strategy to turn complex enterprise accounts into long-term advocates, ensuring that Yembo is deeply embedded in their daily operations. What You’ll Do: ● Drive Net Revenue Retention (NRR) : You are responsible for the financial health of your book of business. You will identify expansion opportunities and...
Yembo
New York, NY