Dec 23, 2025
Patient Access Specialist - Clinic Patient Access Specialist Responsibilities:
A Patient Access Specialist serves as the first point of contact for Froedtert South. The position is accountable for appointment scheduling, patient check-in, registration, coverage management, patient portal sign-up, patient message collection and routing, departmental support, prior authorization and WQ (work queue) management.
Schedules, reschedules and cancels patient appointments
Executes pre-arrival registration by adhering to registration standards
Accurately identifies and enters patient’s insurance coverage
Performs check-in/check-out functions for patient appointments
Collects all applicable self-pay payments for exams
Manages and resolves assigned departmental WQs
Takes messages (telephone and in-person) and uses the healthcare software in-basket to route and facilitate communication between patients and clinical care team
Performs insurance verifications...
Froedtert South, Inc.
Kenosha, WI, USA